Residential Hall Mail Services
Mailing Packages and Letters prior to Arrival
Outside the continental U.S., Hawaii and Alaska: Students can send mail and packages within three (3) weeks prior to the first day of the school year.
Within the continental U.S: Students may send mail and packages within one week prior to the start of the school year.
NOTE: Mail will be stored in each residential hall that the student is assigned. Due to limited storage space, we ask that student mailing within the continental U.S. limited their packages to essential items only; normally three or four items.
Residence Halls hours of operation are listed below:
Kiewit & Gallagher 7:45 a.m. - 11:30 am, 12:45 p.m.
Swanson & Delgman 8:30 a.m. - 1:15 p.m.
McGloin 10:15 a.m. - 1:00 p.m.
Mail services at Opus, and Davis Residental Halls
Mail is sorted and posted in the mailboxes between 1:15 and 2:00 pm, Monday - Friday. Mail is available for pick up in the mail boxes anytime after 2:00 pm.
Mail Services at Kenefick and Heider Hall
Mail is sorted and posted in the mailboxes at 8:00 am - 10:00 am
Please use the format below for family, friends and correspondent to ensure your mail and packages are delivered in a timely manner.
Your Residence Hall (Kiewit, Swanson, etc), your assigned box number
Omaha NE 68178
- All outgoing mail and packages submitted to Mail Services for dispatch must adhere to United States Postal Service (USPS) governing rules, regulations, and statutes.
- Students are not permitted to send flyers or other items of this type through intercampus mail (USPS Private Express Statutes, Pub 542).
- Students are not allowed to send personal mail through intercampus mail.
- Students are strongly encouraged to pick up their mail and packages daily. The residential Hall mail boxes are small (4 x 3 ¾ inches) which limit the amount of mail that can be stored. Mail not picked up within 10 days will be returned to sender.
- Due to limited space, all packages must be picked up within three days of receipt. Students will be notified by second notices in their mail boxes and as a last result by e-mail. Packages not picked up within this time frame will be returned to sender.
- Flower, fruit and other perishable item are delivered directly to the front desk of each residence hall to prevent spoilage.
- Mail Services are not responsible for items left outside the residential hall mailrooms.
Lost Keys/Combination: Students must notify (e-mail) the appropriate mail, clerk immediately for replacement or reissue of the combination. Students who lose their mail box combination will be accessed a $2.00 fee to acquire another combination. Student living in Kiewit hall must notify the appropriate mail clerk in case of lost mail key. A fee of $5.00 will be accessed for replacement key; the key and combination must be paid in full before ordering. It takes two to three days for a replacement key; in the meantime, students can receive their mail from their mail clerk.
Package Pickup: Residence hall mail clerks prepare a notification slip for all packages received in the mailroom, regardless of carrier. The slip is placed in the student?s mailbox notifying him /her of a package in the mailroom. Due to limited space, please pick up packages the day of notification. Students must sign for all packages. Students must pick up their packages only during the posted operating hours of each mail room. Mail rooms provide ample time daily for package pickup. Please prioritize your time to ensure packages are picked up in a timely manner to prevent conflicts. Please do not call Mail Services for package pick up after posted closing time unless it involves medication, as they are not staffed for these duties--You must wait until the next day. In this case of an EMERGENCY please call 546-6092. Students may be asked to verify that medication is actually in the package.
Package Procedures for Opus, Davis Square, Kenefick, and Heider Residential Halls: All packages (USPS, UPS, FedEx, DHL and Airborne) are delivered to the front desk of the halls. Residential Hall mail clerks are not involved in direct delivery of packages or pick- up from these carriers. The front desk is responsible for notifying you for packages by e-mail or phone. Please check with the residential hall front desk for package pickup. Please do not call Creighton Mail Services or Residential Hall mail clerks for packages pickup or status.
Changing Residence Hall Address: If a student changes rooms in the same residence hall, the assigned mailbox is not affected. However, if students change residence halls, it?s their responsible to notify their correspondent and mail clerk in their previous residence hall and check in with the mail clerk in their new residence hall for a new mail box. Students must obtain a ?Change of Residence Hall? form from the Residence Life Office or new residence director prior to assignment of a new mailbox. This action will ensure uninterrupted mail service.
Forwarding Mail: During the summer months mail is forwarded for a period of 90 days beginning the day after the last day of school. For magazines, students are requested to provide a Change of Address card to their publishers during this period. Otherwise, magazines will be donated to Creighton University Medical Center and outlying clinics waiting rooms.
Drop Boxes: To assist students with their every day mailing needs, mail receptacles are located in each resident hall. Mail is picked up from these receptacles daily and dispatched via USPS. Packages are not permitted in the drop boxes. These items must be mailed from the Creighton Mail Center located at 701 N. 20th Street. Please call extension 280-3002 for general information and prices. For information on all the services offered by Mail Services, please visit other parts of this web site.
End of School Year and Campus Departure Responsibilities
- Students are responsible for providing the residential hall RA with a change of address information prior to the last day of school. Failure to do so will result in all mail being returned to sender.
- Mail left in mail boxes after the last day of school for the academic year will be returned to sender.
- Mail received after the last day of school will be forwarded to your new address for a period 90 days.
- Students are advised to notify family, friends, financial institutions, publishers and other senders of their new address when departing Creighton University.
- When leaving the campus for vacations, holidays, or for an extended period, pick up and remove all items from your mail box.
Student Contact Information
When the need arises for residential mail clerks to contact a student, the clerks will send an e-mail to the student. Historical trends have shown that students almost exclusively use cell phones instead of the telephone assigned to their room. From experience, we know the use of E-mail messages have a better chance of reaching the students in a timely manner.
You may contact the Residential Hall Mail Supervisor Anytime Between The hours Of 7:45 Am -12:45 Pm Monday Through Friday at (402)(546-6092)
For your convenience, the e-mail addresses are listed below for the Resident Halls;