Our Staff

You Have Questions? We Have Answers.

Office Information

Office Hours:
Monday - Friday
8AM - 4:30PM (Central Time)

Creighton Hall, Room 113

Mailing Address:
780330 California Plaza
Omaha, NE 68178-0330



Business Office

Andrea Bashara
Associate Director, Student Accounts and Partnerships

  • Past Due Accounts, Recovery Select
  • Employee Benefit: Tuition Remission, High School Tuition Discount
  • High School Reciprocal Program


Ann O'Dowd
Associate Director, Student Accounts

  • 1098-T Tax Questions
  • Tuition Assessments (Internal Questions)
  • Parent PLUS Refunds


Linda Bendorf
Manager, Financial Services

  • Creighton Student Loans (including emergency loans)
  • Collection Agency Questions
  • Notary Services


Carol Pflepsen Bowery
Senior Account Specialist

  • Third-Party Billing and Payments
    • 529, Financial Guarantee, Military, Tuition Deferral
  • Withdrawals
  • Student Account Refunds


Diane Steele
Senior Account Specialist

  • FLPA Deposits and Payments
  • Payment Research
  • CU Departmental Deposits and Inquiries


Melissa Gottfried
Senior Account Specialist

  • Payment Plans
  • Study Abroad Billing
  • Tuition Insurance