Past Due Accounts

Holds

The Business Office will place a hold on the student's account for failure to pay a student tuition bill and all monies due to Creighton University by the Last Payment Date (or other due date where applicable). A student may not register for future classes with Creighton University until their balance has been paid in full.

Late Payment Fees

Late Payment Fees will be accrued on any unpaid balance that is past due. The student account is considered past due if payment has not been made in full or a Payment Plan has not been established by the Last Payment Date.  It is the student's responsibility to ensure payment is received on-time.

Heartland ECSI Recovery Select

Creighton University partners with Heartland ECSI Recovery Select to manage student accounts that are past due from 1-90 days. Students will be required to work directly with the Heartland ECSI Recovery Select team once their account has been transferred. Students working with Recovery Select will have the option to create payment plans or make a one-time payment to satisfy the balance.

Collection Agencies

Accounts that are past due 90+ days will be transferred from the Recovery Select team to a designated collection agency. It is the student's responsibility to work with the designated collection agency to resolve the balance owed. The student is responsible for paying any collection agency fee/s which may be based on a percentage at a maximum of 50% of the delinquent account, together with all expenses, including any reasonable attorney's fees, necessary for the collection of the delinquent account. The delinquent account may be reported to one or more of the national credit bureaus.

If you need statements produced for the semester/s in question, please contact us.