Patient Rights & Responsibilities

Student Health Services

Creighton University
2500 California Plaza
Harper 1034, Ground Floor
Omaha, Nebraska 68178
Phone: (402) 280-2735
Fax:  (402) 280-1859

Academic Year

Monday 8:00am-4:30pm
Tuesday 8:00am-6:30pm
Wednesday 8:00am-6:30pm
Thursday: 10:00am-4:30pm
Friday 8:00am-4:30pm

Fall Break/Spring Break/Summer

Mon through Fri 8:00am-4:30pm

 

YOU HAVE THE RIGHT:

  • To be an active team player in your health care decisions as part of the SHS Medical Home
  • To be treated with dignity and respect
  • To know the names and professional status of people serving you To privacy
  • To confidentiality
  • To receive accurate information about your health related concerns
  • To know the effectiveness, possible side effects, and problems of all forms of treatment
  • To participate in choosing a form of treatment
  • To receive education and counseling
  • To consent to, or refuse, care and/or treatment
  • To select and/or change your health care provider
  • To review your medical records with a clinician
  • To know information about services and related costs

YOU HAVE THE RESPONSIBILITY:

  • To seek medical attention promptly
  • To be honest about your medical history
  • To ask about anything you do not understand
  • To follow health advice and medical instruction
  • To report any significant changes in symptoms or failure to improve
  • To respect clinic policies
  • To keep appointments or cancel in advance
  • To seek non-emergency care during regular hours
  • To provide useful feedback about services and policies
  • To pay any charges billed to you