General Patient Information
Patient Rights
Patients at Creighton University School of Dentistry have the right to:
1. receive considerate, respectful and confidential care.
2. receive and have access to current and complete information regarding their oral conditions.
3. an explanation of recommended care and alternate care as well as an explanation of the advantages, disadvantages, costs, expected outcomes, and time involved for each.
4. choose voluntarily to receive treatment or refuse treatment once given the information about the risks of either choice (informed consent).
5. the availabilty of emergency, incremental and/or total (comprehensive) treatment care.
6. receive timely, ongoing care until the agreed upon treatment is completed, realizing that treatment takes longer in a teaching environment due to educational and quality control measures.
7. receive care that meets the standard of care for the dental profession, including currently accepted infection control measures.
8. take a "time out" if care is too lengthy or too uncomfortable.
9. ask questions.
10. a patient advocate to discuss or mediate concerns related to their care or treatment at the School.
If you have any questions or comments, please call our patient advocate at 402-280-5049.
Consent to Treat
1. All treatment is provided by students under the supervision of the clinical teaching staff. Because of the complex nature of some treatments, not all patients can be appropriately treated in a school setting. More time is required by students to complete your care than in a private dental office.
2. The Dental School accepts patient applications from all people, regardless of sex, age, race, religion, color, ethnic origin, or disability status.
3. Student availability in the clinics is limited by other academic requirements. It is important to the student for you to keep appointments. Please notify your student one day in advance if you must cancel an appointment. Treatment may be discontinued for patients who fail two appointments without prior notification, who are constantly late for their appointments, or continue to excessively cancel appointments, who fail to practice acceptable oral hygiene, or who are uncooperative with students and staff.
4. Services are provided on a pay as you go basis unless other arrangements are made in advance. Insurance payments are accepted following approval of pre-treatment estimates. Those charges not covered by insurance remain the responsibility of the patient.
5. Clinical fees are subject to change.
6. All records, x-rays, photographs, etc. are the property of the school and may be used for teaching, clinical demonstration, or publication in scientific journals. Copies of records will be furnished upon written request. There will be a fee for duplication of records.
7. A parent or legal guardian must accompany children to each appointment and must stay in the reception room. The reason for this is that we may have questions about your child and only the parent or legal guardian may give us consent to proceed with treatment.
8. If your child has asthma and uses an inhaler, please remember to bring the inhaler. Without an inhaler, for the safety of your child, we may not be able to treat your child that day.
9. You will be asked to provide a government issued photo identification (for example, driver’s license, passport, retired or active duty military id) at the time of service. If you do not have a government issued photo identification two forms of non-photo identification are required, one of which is from a government agency (for example, social security card, Medicaid card, or Medicare card plus current utility bill, current bank statement, current pay stub, work identification or school identification). If you do not have a government-issued photo identification, the Dental School will take your photo after you have provided two forms of non-photo identification and include the photo in your dental health record. Once your photo is taken, you will not need to bring the two forms of non-photo identification to each appointment.
10. If I have questions or concerns about my treatment or student dentist, I will consult the Clinic Director at 280-5077.
Medical Identity Theft Policy
Patients will be asked to provide a government issued photo identification (for example, driver's license, passport, retired or active duty military id) at the time of service. If you do not have a government issued photo identification, two forms of non-photo indentification are required, one of which is from a government agency (for example, social security card, Medicaid care, or Medicare card plus current utility bill, current bank statement, current pay stub, work identification or school identification). If you do not have a government-issued photo identifaction the Dental School will take your photo after you have provided two forms od non-photo identification and include the photo in your dental health record. Once your photo is taken, you will not need to bring the two forms of non-photo identification to each appointment.