Customer Service and Support
This group is the face of IT support at Creighton. Customer relations, the Faculty/Staff and Student service desks, and application training all come out of this group. They are the first contact for most customers.
Mark Mongar, Sr. Director Client Support Services and Enterprise Applications
- Customer Relations
- Faculty and Staff Support Desk -Christopher Erisson, Fac/Staff Support Desk Manager
- Student Support Desk -J.D. Rummel, Student Support Desk Manager
- Classroom Support -Charley VanTilberg, Classroom Support Manager
- Client Relations -J.D. Rummel, Distributed IT Staff Manager
Colette O'Meara-McKinney, Associate VP for IT
- Technology Training
- Academic and E-Learning Technologies
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