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Status and Alerts

DoIT maintains many systems and services, and much as we try, they do have expected and unexpected outages. There are many systems in place to alert our customers when something has gone wrong.

The Service Desk is responsible for reporting system-wide outages or planned outages to the Creighton community using the following methods:

• Online IT Notices
  IT status, alerts and maintenance will be posted at http://www2.creighton.edu/doit/alerts/itnotices/.
    
• Service Desk Phone System Status Message
  If we are aware of a system-wide outage or issue we will report it via the Service Desk Menu message. To hear the message, call (402) 280-1111 and the message will play prior to the options.
   
• DoIT-Alert
  DoIT-Alert is a way for the Service Desk to notify subscribed users of system-wide outages or planned outages. You can subscribe at: http://lists.creighton.edu/mailman/listinfo/doit-alert
   
   

If you are experiencing a critical server or network outage affecting a large area please call (402)280-1111 Option 4.

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