Lenovo RMA (Warranty) Service Request

Please use the form below to initiate a request for Levovo RMA (Warranty) Parts.
Important: Lenovo Warranty Service is only provided for Creighton Faculty, Staff, and Students.
Students: Students are required to bring computer to the Old Gym Computer Center (#34)
If the auto-completed information is inaccurate or incomplete, please go to the Account Management Interface (AMI) and update your information.

Lenovo RMA

* denotes required field
Person Requesting Service:
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(Billed for unreturned or overdue parts)
(Certified Lenovo service provider technicians only)
 
 
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* * Important * *
Lenovo strictly enforces a 1-month part return policy. Creighton is billed the full purchase value for any unreturned or overdue part. Therefore please return the old Lenovo part or parts back to DoIT at least 5 business days prior to the 1-calendar-month deadline, so that DoIT staff can document and return the part to Lenovo in time.
Lenovo Information:
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(Please omit hyphens)
 
For Example: CD-RW drive, part#(391-2505), et al.
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Problem Information:
 
(Briefly list current symptoms and any test failures)
Warning: RMA Requests that do not include a description of the problem will not be processed.
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