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Initiatives

DoIT develops new technologies and strengthens the IT infrastructure in order to meet the demands of a 21st century campus. Changes in technology often raise questions as well as excitement and anticipation. The following FAQs are designed to explain some recent DoIT initiatives:

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BlueCast: Lecture Capture
"BlueCast" is a lecture capture system that has been growing in campus classrooms since the fall 2010 semester. BlueCast brings faculty members the option to record their classroom lectures for students to study and review. The BlueCast lecture capture system includes the option to record video and audio in the classroom, as well as the computer desktop and any lecture presentation. These options can be turned off by the instructor. BlueCast has grown over the past year, and is now installed in most campus classrooms. If you are a faculty member and are interested in learning how to use this technology, please visit the BlueCast link (available on the CU home page under the BlueSuite of applications) for information or by contacting the Service Desk at 402-280-1111.

Password Resets and AMI Information
In continued efforts to support the security of Creighton University information and data and to add functionality for University students, faculty and staff, your active participation is needed. If you have not yet created your security profile in AMI, please log into AMI and do so. By creating this unique security profile, you will be able to reset your BLUE password should you ever forget it. This will also allow you to reset your password securely without needing your Creighton ID or having part of your SSN in your password. You can create your profile by logging in to AMI at https://ami.creighton.edu and selecting "Update Security Profile" from the menu on the left. If you have any questions, please contact the Service Desk at 402.280.1111

Student Service Desk Hours of Operation
Student computer support at Creighton University: •Assistance requiring consultation is by appointment only. You can reserve time for a consultation at: http://www.appointment.com/cuservicedesk •Appointments can also be scheduled by calling 402-280-1111. •Be sure to specify whether your appointment is over the phone (off campus students) or in-office (on campus students). •DoIT4Students Service Desk hours are 9-5 Monday thru Friday.

REMINDER: Never Share Your Password!
Phishing Scams: Never share your password with anyone! Do not reply to any e-mail asking to verify your personal data or click on an unfamiliar web link. Creighton will NEVER ask you to provide personal information (i.e. SSN, IDs, passwords, Credit Card information, PIN numbers, etc) via e-mail. Contact DoIT right away at 402-280-1111 or servicedesk@creighton.edu to ask for clarification of such e-mails or if you have questions or concerns.

Better DoIT: Do you have a suggestion for DoIT?
If you have a suggestion for how DoIT can improve as a division, want to compliment someone from DoIT who did a great job, or have something constructive to share, please take a moment to visit the "Better DoIT Suggestion Page". On this page you will find an anonymous suggestion box where you can post your thoughts.

CUAlert
Creighton University has a campus emergency notification system: CUAlert. CUAlert is a communication tool that keeps students, faculty and staff well-informed when there is an emergency or crisis that is a University priority. CUAlert uses multiple channels to deliver emergency notifications to the Creighton community such as weather-related University closings. Make sure to maximize the efficiency of the system by providing multiple ways to be reached (ie., e-mail, phone, cell phone, work phone, home phone, text messaging, etc.) The system is only as good as the data it holds. If you have not yet registed to receive CUAlert information, please do so. You can register by logging onto: http://www.creighton.edu/cualert/ and following the instructions. If you have already registered, check that your information is still accurate. Effective emergency response requires personal preparedness and planning by all of us in the Creighton community. Do your part! To register for CUAlert, click on this link:

BlueLine and BlueSuite Applications
If you would like to access BlueLine, the campus Learning Management System, visit the Creighton home web page and scroll over "BlueSuite". In BlueSuite, you will find links to BlueLine, BlueQ, BlueTrain and several other campus communication and learning applications. Visit the link for more information.

Hardware Purchase Requests
PURPOSE The need to increase the reliability, security, and economy of Creighton’s IT environment is outlined in the hardware purchase request document. By ensuring close adherence to hardware standards, compliance with backup/recovery practice, regulatory compliance requirements, and consolidation and standardization of hardware purchases, the entire Creighton community will benefit. This document provides the necessary information needed for purchasing hardware on campus. It also defines the roles of all affected parties and their responsibilities. SCOPE This guideline applies to all hardware purchases with or without installed operating systems defined as “servers” as well as data storage systems for electronic information. To read the full document text, visit "hardware purchase request" under the Policies and Standards link in the index. To download a copy of the request form, visit the following link:

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