CUmail Tutorial - FAQs
What is CUmail?
CUmail is Creighton’s implementation of Microsoft Outlook running on Exchange. Microsoft Exchange is software that runs on a network server to provide e-mail delivery and other productivity functions like a calendar, task list, address book, etc.
Is CUmail related to BLUE?
CUmail resides in the BLUE domain. Because clients are being migrated to CUmail and BLUE at different times, it’s possible to be in BLUE but not have access to CUmail and vice versa. Ultimately, the university is moving toward the migration of all clients to BLUE and CUmail.
What is the difference between Exchange and Outlook?
Exchange is the central server that stores the e-mail, calendar entries, task, etc. Outlook is the client or software that is installed on your PC or MAC that allows you to access your e-mail, calendar, etc. off the Exchange server.
How will I access CUmail?
Creighton will provide two ways of accessing your e-mail. You can either load the Outlook client on your computer and access the Exchange server, or you can use OWA (http://cumail.creighton.edu) the webmail product with functionality to access your e-mail, calendar, tasks, address book, etc. from any Internet connected PC or MAC.
How secure is OWA?
OWA uses strong SSL encryption to protect your e-mail being transmitted across the Internet to your computer. The security is automatic and does not require any user interaction.
What versions of Outlook are supported?
Creighton’s Customer Support and Service department supports Outlook 2000 and Outlook 2003. Outlook 2003 should be run on all Windows 2000 or XP based computers. Entourage 2004 and Outlook 2001 are supported for MAC users.
When can I expect to be using CUmail?
At the beginning of the fall 2004 semester all students (both undergraduate and graduate level) were moved to the new CUmail system. Migration of faculty and staff started the summer of 2003 and should be complete by January 2006.
This ends the CUmail Tutorial
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