CUmail Tutorial - Understanding Email
Understanding Terms
E-mail – a means of computer-based communication in which you send an electronic message or letter to one or more recipients who do not receive your message until they log on to their computer system and start their e-mail client.
Collaboration – the process of various individuals, groups, or systems working together at a significantly higher degree than through coordination or cooperation; it typically involves joint planning, shared resources, and joint resource management.
Exchange – the central server (computer) that stores the e-mail, calendar entries, tasks, etc.
Outlook – the client or software that is installed on your personal computer that allows you to access your e-mail, calendar, tasks, etc. off the Exchange server.
CUmail – Creighton’s new e-mail and calendaring system utilizing Microsoft Exchange 2003 server technology; it allows use of Microsoft Outlook as the e-mail and calendar application; in addition, Exchange enables clients to send out meeting requests, share calendars, store e-mail on servers, and includes an integrated address book, and a robust web interface.
BLUE – Creighton’s new and growing computer Active Directory or neighborhood; it is designed to make life simpler and to extend Creighton's computing resources to your desktop; BLUE offers several advantages to the Creighton computing community including:
- an increase in security
- streamlined access to network resources (i.e: BlueLine, CU-ONE, Winstream, and CUmail)
- a move toward single computing sign on
- improved ability to offer tech support
Accessing CUmail
Outlook Software:
Creighton provides two ways of accessing CUmail. Users may have the Outlook client installed on their computer and access the Exchange server, or they may use the webmail product, OWA (Outlook Web Access) on any Internet connected computer. This URL is cumail.creighton.edu. Both venues provide access to your e-mail, calendar, tasks, address book, etc.
Depending on the machine, one of four versions of client software is installed on a user’s personal computer. PC machines that can support Office 2003 will have Outlook 2003 installed. PC machines that cannot handle the upgrade to Office 2003 will have Outlook XP/2002. Macintosh systems with OS 10 or higher will have Entourage 2004, while Mac systems with an earlier OS will have Outlook 2001.
If a machine is really old, it may not support an installation of Outlook. In that case, the user would use the OWA which operates via a web browser. Outlook 2003 or Entourage 2004 are the preferred installation.
Login Information:
Those who access CUmail via client software will have already provided their login credentials during their computer boot up process and shouldn’t have to provide this information again. Those who access CUmail via OWA, will need to provide a username and password, and optionally, the domain name. Either way, the login information is:
- username = netID
- password = BLUE password
- domain = blue
Emailing with CUmail
E-mail, calendaring and sharing are all very important features of Outlook. However, it is not the intent of this tutorial to describe how to use these flexible and powerful tools of Outlook. Microsoft has a very good tutorial at their web site (http://www.microsoft.com/Education/OutlookExchTutorial.aspx).
Customer Service and Support in the Division of Information Technology (DoIT) provides training as well. Feel free to contact Shelly Closner at sclosner@creighton.edu or 280-3190 to request on-campus training.
Next we will look at the policies governing the use of CUmail
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