Residential Hall Mail Services

Swanson Hall Mailroom Hours of Operation and Contact Information

Mon-Fri 9 a.m. - 3:30 p.m.
402.546.6025
mailservices@creighton.edu

Saturday deliveries are not accepted for any of the residence halls.

Mail and packages are delivered to all residence halls Monday-Friday during normal business hours.

If you have questions or concerns regarding mailings, please contact the mail clerk in your residential hall. Contact Mail Services as a second alternative.

Mail Services
402.546.6025
mailservices@creighton.edu

Please use the format below for all correspondence, including family and friends, to ensure your mail and packages are delivered in a timely manner.

First Name Last Name
2015 Burt St
Davis Square Creighton University
Omaha, NE 68178

First Name Last Name
2403 California Plz
Deglman Hall Creighton University
Omaha, NE 68178

First Name Last Name
2275 Burt St
Graves Hall Creighton University
Omaha, NE 68178

First Name Last Name
302 N 22nd St
Heider Hall Creighton University
Omaha, NE 68178

First Name Last Name
320 N 20th St
Kenefick Hall Creighton University
Omaha, NE 68178

First Name Last Name
2208 California Plz
McGloin Hall Creighton University
Omaha, NE 68178

First Name Last Name
615 N 20th St
Opus Hall Creighton University
Omaha, NE 68178

First Name Last Name
2500 Cass St
Swanson Hall Creighton University
Omaha, NE 68178

Note to Parents/Friends/Loved Ones: when you need to mail to the student, and it's necessary to use your name on the address, please ensure that you use “IN CARE OF” student's name and residence hall. This will ensure the mail is sorted correctly and quickly. Mail received without the proper identification could potentially be delayed.

***When mailing something of monetary value, we advise you to send it USPS Priority. It costs a bit more than the average first-class stamp, however you can track the shipment with USPS Priority and provides you with a little piece-of-mind. ***

Mailing Packages and Books Prior to Arrival on Campus

Packages and books may be shipped no earlier than two weeks prior to your arrival.

NOTE: Packages will be stored in the residential hall mail room to which the student is assigned. Due to limited storage space, we ask students mailing packages within the continental US to limit their packages to essential items only; shiping no more than four boxes weighing less than 50 lbs. each.

All packages may be picked up the day of move in.

Package Pickup Procedures

Swanson, Deglman, McGloin, Graves, Opus, Davis, and Kenefick packages will be serviced by the Swanson Hall consolidated mailroom. It consists of 391 smart lockers located at Swanson Hall. These lockers will allow you to easily retrieve your packages any time of the day or night 24/7. Packages will be stored in the smart locker for a period of 10 days. After the 10 days have passed, your package will be pulled from the lockers and stored for an additional 10 days. If the package is not retrieved within that 20-day time period, it will be returned to sender.

Heider Hall will be serviced by a separate bank of lockers located in Heider Hall. They will have the same functionality as the Swanson Hall lockers.

USPS “White Mail”

All residence hall USPS “white mail” will be consolidated and distributed at the Swanson mailroom. When mail addressed to you is received, it will be processed, and you will receive notification via your Creighton email that you have mail waiting for you at Swanson Hall.

Governing Guidelines

All outgoing mail and packages submitted to Mail Services for dispatch must adhere to USPS governing rules, regulations and statutes.
Personal mail, packages and flyers are not permitted to be sent through intercampus mail (USPS Private Express Statutes, Pub 542).
Packages will be stored in the smart locker for a period of 10 days. After the 10 days have passed, your package will be pulled from the lockers and stored for an additional 10 days. If the package is not retrieved within that 20-day time period, it will be returned to sender.
This policy also applies to the USPS “White Mail”
Flowers, fruits and other perishable items are delivered directly to the front desk of each residential hall to prevent spoilage.
Mail Services is not responsible for items left outside the residential hall mailrooms or within unlocked mail boxes.

End of School Year and Campus Departure Responsibilities

Students are responsible for updating the NEST with change of address information prior to departure. Failure to do so will result in all mail being returned to sender.
Mail left or received after the last day of residential lease will either be returned to sender, or forwarded to the student's new address, for a period 60 days.
Students are advised to notify family, friends, financial institutions, publishers and other senders of their new address when departing Creighton University.
When leaving the campus for vacations, holidays, or an extended period, please check the mailroom for items before departing.

Should the need arise for residential mailroom clerks to contact a student, clerks will e-mail that student.

You may contact Mail Services anytime during business hours, 8:00 am - 2:00 pm, Monday - Friday, at (402) 280-1776 or by e-mail, mailservices@creighton.edu

Please remember that the Mail Center is also available to serve you! We're located at 602 North 20th Street - Harper Center, Suite 1090. Our number is (402) 280-1776.