Expense Reimbursement Payments FAQ

1)      Why are expense reimbursement payments moving to direct deposit (ACH)?  

Direct deposit eliminates delivery time and makes the reimbursement available sooner.  As an added convenience, direct deposit eliminates the time it takes to cash or deposit the reimbursement at your bank. Operating efficiencies will also be gained by eliminating the need to print a check and the time needed to stuff the envelopes. 

2)      My expense reimbursement (TER) is already being direct deposited.  Will this process change the bank account being used? 

 No the account requested will continue to be used. 

3)      What do I need to do to begin receiving reimbursement via direct deposit? 

No action is needed on your part, unless you wish to use a non-primary payroll bank account.  Primary bank account information will be systematically updated to the Banner Finance system. 

4)      My paycheck is currently split between multiple bank accounts.  Will my reimbursement also be split between bank accounts? 

 No, reimbursements will be made to a single bank account, the primary bank account used by payroll. 

5)      Am I able to designate a non-primary payroll bank account for the expense reimbursement? 

 Yes. Please send a completed direct deposit form and a copy of your Creighton ID card to the Business Service Center and indicate on the form that the account is to be used for expense reimbursements only. 

6)      Will I be able to use a non-payroll bank account for the reimbursement direct deposit? 

 Yes, send a completed direct deposit form and a copy of your Creighton ID card to the Business Service Center and indicate on the form that the account is to be used for expense reimbursements only. 

7)      Does my expense reimbursement have to be direct deposited? 

 Yes, all expense reimbursements will be processed as direct deposit beginning February 15.

8)      What if I change my primary payroll bank account? 

Changes to the primary bank account will be systematically updated for future reimbursements. 

9)      What happens if my reimbursements are going to a non-primary payroll account or to a non-primary bank account and I close that account? 

Please send an updated direct deposit form and a copy of your Creighton ID card to the Business Service Center and indicate on the form that this is the new account for expense reimbursements.

10)   I would like to receive direct deposit now.  Do I have to wait for the new process to be implemented? 

No, to begin sooner, please send a completed direct deposit form and a copy of your Creighton ID card to the Business Service Center and indicate on the form that the account is to be used for expense reimbursements only.   

11)   Will access to my bank account be restricted? 

Yes, access in Banner is highly restricted and periodically audited.