Employee Assistance Program

Employee Assistance Program (EAP)

Magellan Healthcare will continue to post updates and resources to https://www.magellanhealthcare.com/covid-19/ as they become available. This website will include resources to:

  • Dealing with anxiety related to outbreak
  • Links to Crisis Communication, Mind Your Mental Health and Health and Wellness Library pages.
  • Links to international, national and local information sources

The COVID-19 global pandemic is taking a physical, mental and emotional toll on our communities. Attached is a tip sheet on addressing compassion fatigue and how to prevent it.

EAP provides professional counseling, information, and referral services to faculty, staff and their families. The program offers confidential consultation on a wide variety of personal, family and/or work-related problems that may contribute to high levels of stress and interfere with health and work performance.

Holiday Wellness

EAP Member Services

Work/Life Services

Work/Life Services - We're Here to Help You

Work/Life Services - How Our Process Works

Legal and Financial Consultation Services

Magellan Healthcare Webinar Invitation

Webinar Invitation: How to build resilience and adaptive skills during the pandemic

Brought to you by Magellan Healthcare, Dr. Carney, Magellanís Chief Medical Officer, will share insights on why people are feeling stress and panic and give tips on how to build resiliency. She will also discuss ways to help children cope and thrive, when it may be time to seek help and the importance of acceptance and adaptation skills to manage through the pandemic.  Topic will include:

  • Feelings of stress and panic during the pandemic
  • Tips for managing emotions and building resilience during times of trouble
  • Ways to help children cope and thrive during troubling times
  • Warning signs of mental health concerns
  • Resources to help manage stress
  • Q&A

To support your staff and their household members during this challenging time, we invite you to attend on Thursday, April 2, 2020 at 1:00 p.m. EasternSpace is limited Ė register today!  Webinar participation is on a first-come, first-serve basis. Note: If you canít attend the live webinar, the recording will be posted on the Magellan COVID-19 resources page.

Webinar Recordings

  •  Financial Impacts of COVID-19 (recorded on 3/27/2020)
    • Description: Covers current announcements related to legislation and take a deeper dive into retirement, investing and rebalancing portfolios as well as answering your   questions about working through the financial challenges you may face in the coming days and weeks.
    • Recording link: https://register.gotowebinar.com/recording/282186766579742732
  •  Managing Anxiety and Worry During Uncertain Times
    • Description: The COVID-19 pandemic has brought uncertainty, rapid change, worry and stress to our world. In this training, you will pinpoint your most significant worries and develop a plan and strategies to better manage them. You will also learn tips to help others in your life manage their anxiety and worry. 
    • Recording link: http://magellanhealth.adobeconnect.com/ppi4ppbrskpa/

Megellan Healthcare COVID-19 Webinar

Financial Resilience

Coping Tips for Adults


There are two ways to use EAP: 

  1. Access their website at https://www.magellanascend.com/. Here you'll find tips on everything from parenting, to weight loss, to depression. These services are free to you, as an employee, and are available 24 hours a day, 7 days a week. 
  2. Call EAP at 1-800-424-4831. As an employee,  you are eligible to receive up to 8 consultations per issue, per year. If the issue requires more than 8 consultations, EAP will refer you to the health plan and/or community for further assistance. If a referral is made to a private counselor or community agency, the individual is responsible through health insurance or personal resources for payment to the counselor or agency for all services rendered. Your dependents (spouses and children who qualify as a dependent status) may also use this benefit.

Coupon Savings are also available through EAP in your area.


Making smart money decisions

Within most relationships, people hesitate to discuss financial issues. Taking a close look at where your money is going can feel uncomfortable. However, having regular touch-base money discussions and working together toward long-term financial goals can help you build a healthier financial future. Learn more about making smart money decisions in this month's newsletter.


Budgeting, Relationships and Life Events │ Wednesday, April 8

Join this webinar to:

  • Discuss how to create financial wellness
  • Learn financial wellness growth opportunities
  • Describe life events that change financial plans and how to handle them

Momentum Newsletter - Making Smart Money Decisions   [Spanish]
Poster - Making Smart Money Decisions   [Spanish]
April is Awareness Month  [Spanish]

Click Here to Register


Stress Less This April

April is National Stress Awareness month, a great time to focus on identifying and reducing unnecessary stress in your life so you can become more productive and get more out of every day! Work-Life is available 24/7 with support and tools to help you:

  • Connect to stress management resources
  • Improve time management and organization skills
  • Plan for a baby, wedding and other major milestones
  • Take time-consuming research off your plate
  • Locate summer care that meets your family's needs

Getting help online is easy! From webinars, live talks and audio to articles and downloadable guides, Work-Life provides insights and information to help warm up your winter. Call your program or go online to get started!