Student Complaints

 As an ABA-accredited law school, the Creighton University School of Law is subject to the ABA Standards for Approval of Law Schools. The ABA Standards may be found at http://www.americanbar.org/groups/legal_education/resources/standards.html. Any student at the law school who wishes to bring a formal complaint to the administration of the law school of a significant problem that directly implicates the school's program of legal education and its compliance with the ABA Standards should do the following:

 1.       Submit the complaint in writing to the Dean of the law school or the Associate Dean for Academic Affairs. The writing may sent by email, hand delivered, or by U.S. mail, to the Dean’s Office.

 2.        The writing should describe in detail the behavior, program, process, or other matter that is the subject of the complaint, and should explain how the matter implicates the law school's program of legal education and its compliance with the ABA Standards.

 3.        The writing must provide the name, official law school e-mail address, and a street address of the complaining student, for further communication about the complaint.

 4.        The Dean or Associate Dean for Academic Affairs will acknowledge the complaint within three business days of receipt of the written complaint. Acknowledgment may be made by e-mail, U.S. mail, or by personal delivery at the option of the Dean or Associate Dean.

 5.        Within two weeks after acknowledgment of the complaint, the Associate Dean for Academic Affairs shall either meet with or respond in writing to the complaining student.   In this meeting or writing, the Associate Dean shall provide a substantive response to the complaint, information about steps taken by the law school to address the complaint or a statement that further investigation is needed.  If further investigation is needed, then within two weeks after completion of that investigation, the Associate Dean shall provide the complaining student either a substantive response to the complaint or information about steps taken by the law school to address the complaint.

 6.        The Associate Dean’s decision may be appealed to the Dean, provided that the complaining student gives notice to the Dean within 10 days after being advised of the Associate Dean’s decision on the complaint. The appeal must be in writing and addressed to the Dean. The Dean’s decision on the appeal shall be final.

 7.        A copy of the complaint and appeal, if any, plus a summary of the process and resolution of the complaint shall be kept in the office of the Dean for a period of eight years from the date of final resolution of the complaint.