Frequently Asked Questions

Frequently Asked Questions

What is Bluejay Print and Post?
Bluejay Print and Post is the print center for Creighton University. For students, faculty and staff, it is your source for all copying, printing and finishing needs for Creighton schools, colleges and administrative divisions. The print center has two locations, the copy center in the Criss III Building, and the main office in the Murphy Building at 701 N. 20 St. Bluejay Print and Post is part of a Creighton partnership with Canon to provide enhanced technology, processes and support as well as increased efficiencies and cost savings for the University.

Who should use Bluejay Print and Post?
All University printing needs must be referred to the print center. The print center will assist in coordinating jobs with Mail Services, University Communications and Marketing and Purchasing and with any external vendors that may be required.

What is Presswise?
Presswise is the web-based storefront tool that enables recognized users to create and order print jobs, track orders and search inventory, determine pricing and use customizable templates and standardized items. Presswise allows users to order print jobs online.

How do I gain access to Presswise?
Visit creighton.presswise.com, and log in with you Blue ID and password.

What do I do if I need to design a new print piece?
First, check out the customizable templates in the Templates section of the catalogs. If these will not accommodate your needs, contact University Communications and Marketing at 402.280.1784 or fill out an online marketing brief.

I have a designer or outside printer that I have used in the past. Will I be able to use this outside vendor in the future?
Under Creighton’s print governance policy, all creative and printing services must be handled in-house, wherever possible. By working with University Communications and Marketing and Bluejay Print and Post, it can be determined if it is necessary or feasible to use outside vendors. Bluejay Print and Post will be able to provide a list of preferred vendors if outside assistance is warranted.

What is the turnaround time for orders?
Black and white is a two-business-day turnaround, and color is a four-business-day turnaround. Turnaround time is based on the complexity of an order. If it is a simple request, the turnaround time may be less.

Can users get a proof?
Yes, both hard proofs and electronic proofs are available. Indicate that a proof is needed when you place your order.

Does requesting a proof affect the time it takes for a job to be completed?
Yes it can, particularly if approval of the proof is delayed.

Does Bluejay Print and Post monitor the print quality?
Yes. Bluejay Print and Post, managed by Canon Services, takes steps to ensure print quality. If the print center sees problems with a printed piece, i.e. a color issue, they will contact the user.

Is there a way to request a specific document size, executive size for example?
The document size for catalog items is predetermined and cannot be changed. Size can and should be requested for all ad hoc print submission orders.

Are business cards catalog items?
Yes. Business cards are located in the "Templates" category of the ordering page.

If a business card is needed that does not fit within the available templates, will the print center assist with getting the business cards created?
If a business card does not fit within an available template, contact University Communications and Marketing.

If a document is created by University Communications and Marketing, who enters the print order into Presswise?
Because billing information is required for placing an order, the individual requesting the project typically places the order. UCOM can offer printing insights and paper suggestions, but they do not typically place the order.

Can I change the quantity for an order once I have submitted the order?
Once the order has been submitted, the quantity cannot be changed. However, if you go to the "Orders" tab and open your order, you can easily order more by selecting "Reorder."

Can I only submit a PDF when requesting an ad hoc print request?
No, other document types are acceptable, such as Word or PowerPoint; however, a PDF is the preferred file type to ensure the file will print properly.


If I would like my document to print with a bleed, do I need to set up the file accordingly?
Yes. It is required for your document to include crop marks and bleed in order for your project to print appropriately. If this is not set up properly, the project quality will be affected.

How do I get a quote on a print job?
On the Bluejay Print and Post website, you can attain quotes within the Templates, Submit a Job, or Custom Quote tabs. For projects that use standard paper sizes, the Submit a Job tab is recommended. For more complicated or unique projects, use the Custom Quote tab.

Are the paper listed on the Submit a Job submission form the only paper options we can select from?
The paper shown is the paper that is in stock. Special papers can be ordered. It takes a day or two to receive special paper orders.

Can emergency print requests be placed within Presswise?
Yes. Place the order in Presswise, then call Bluejay Print and Post with the job number and the job will be expedited.