Frequently Asked Questions

Frequently Asked Questions

Woman wearing face covering while on phone

Have a question about Creighton University’s COVID-19 response that’s not addressed here? Contact us at CoronavirusResponse [at] creighton [dot] edu.

#CampusClear App

Q: Do I need to complete the #CampusClear self-screening every day, even if I am not coming to campus on that day?  

A: Yes. Unless you are a fully remote student, faculty or staff member, the #CampusClear app self-screening must be completed every day, including weekends, even if you are not coming to campus. This includes holidays or other days on which no classes are scheduled. 

Q: I am a remote student, faculty or staff member and never come to the Creighton campus. Do I still need to complete the #CampusClear self-screening? 

A: No. Fully remote students, faculty and staff do not need to complete the daily #CampusClear self-screening process,

Q: I am on the Phoenix campus. Do I still need to use #CampusClear?

A: Yes. Students enrolled at the Phoenix campus are required to complete their daily screenings throughout the semester.

Q: Do I need to use #CampusClear while I am in quarantine or isolation?  

A: Students, faculty and staff in quarantine must continue to complete their daily self-screening through the #CampusClear app. Students, faculty and staff in isolation do not need to complete their daily self-screening through the #CampusClear app.

Q: The app isn’t working for me. What should I do?

A: Many issues can be fixed by “force-closing” the app, logging out and logging back in, or deleting and reinstalling the app.

  • If you continue to experience problems, please contact 402-280-1111 or doit4students [at] creighton [dot] edu. If the app does not function properly, or while waiting for follow up from IT, students, faculty and staff should complete their daily self-screening online.

Q: What are the consequences for failing to complete the #CampusClear self-screeing as instructed?  

A: Compliance with the Community Standards is imperative to the safe operation of our campus and is required for all students, faculty and staff. Repeated failure to comply with these Standards may result in the following disciplinary actions:


  • 1st instance of failing to complete #CampusClear will result in a warning letter
  • 2nd instance of failing to complete #CampusClear will result in a warning letter
  • 3rd instance of failing to complete #CampusClear will result in a formal notification of noncompliance and a $25 fine
  • 4th+ instances of failing to complete #CampusClear may result in a violation on your disciplinary record

Faculty and Staff

  • 1st instance of failing to complete #CampusClear will result in a warning letter
  • 2nd instance of failing to complete #CampusClear will result in a warning letter
  • 3rd instance of failing to complete #CampusClear will result in a formal notification of noncompliance to your supervisor/chair.
  • 4th+ instances of failing to complete #CampusClear will result in a formal notification of noncompliance to your supervisor/chair.

Q: If I am not coming to campus for class or some other purpose, do I need to make a special trip to complete the temperature screening at the stations on campus? 

A: No. Unlike the #CampusClear self-screening, the temperature screening only needs to be completed when you are already on campus. 

Q: What if after filling out the #CampusClear app, it denies me access to campus?

A: Please stay home or in your residence hall room and complete the Coronavirus Response Intake Survey. Students should contact their professors and employees their manager. 

COVID-19 Vaccinations

Is Creighton requiring students to receive a COVID-19 vaccination before enrolling for the Fall 2021 semester?

Creighton strongly recommends that all new and returning students receive a COVID-19 vaccination, but it is not required.

Will Creighton share student information on who has been vaccinated as part of the campus housing roommate-selection process?  

The University cannot share this information with parents or other students as it is protected health information; however, we encourage students to talk with each other when they meet each other in the housing portal. The housing portal is a great place to discuss issues with other new students and find a roommate. The housing portal opens in May for newly deposited students. Creighton strongly encourages all students to receive the COVID-19 vaccine when they have an opportunity.

Information from the CDC and Creighton Student Health Education and Compliance

On March 8, the Centers for Disease Control and Prevention (CDC) issued its first set of recommendations on activities that are safe for people who are fully vaccinated against COVID-19.

When is one fully vaccinated?

People are considered fully vaccinated:

  • Two weeks after their second dose in a two-dose series (Pfizer or Moderna)
  • Two weeks after a single-dose vaccine (Johnson & Johnson)

If it has been less than two weeks since your shot, or if you still need to get your second dose, you are NOT fully protected.

Everyone – even those who are vaccinated – should continue with all mitigation strategies when in public settings. As the science evolves and more people get vaccinated, we anticipate additional direction from the CDC that will continue to provide more guidance to help fully vaccinated people safely resume more activities.

What is safe to do when fully vaccinated?

While avoiding medium- and large-sized gatherings …

  • Visit with other fully vaccinated people indoors without wearing masks or staying 6 feet apart.
  • Visit with unvaccinated people from one other household indoors without wearing masks or staying 6 feet apart if everyone in the other household is at low risk for severe disease.

Fully vaccinated individuals also can refrain from quarantine and testing after contact with someone who has COVID-19, if no COVID-19 symptoms appear.

The CDC recommends that fully vaccinated people continue to take these COVID-19 precautions when in public, when visiting with unvaccinated people from multiple other households, and when around unvaccinated people who are at high risk of getting severely ill from COVID-19:

  • Wear a well-fitted mask
  • Stay at least 6 feet from people you do not live with
  • Avoid medium- and large-sized in-person gatherings
  • Get tested if experiencing COVID-19 symptoms
  • Follow CDC and health department travel requirements and recommendations

What does this mean to me as a member of the Creighton community?

At this time, it is important that students, faculty and staff continue to follow Creighton’s Community Standards. The University is closely watching COVID-19 trends in our community along with updates to CDC guidelines. 

If you have the opportunity to obtain a COVID-19 vaccine, please do so! It doesn’t matter which vaccine is available. Make sure to keep your vaccine card in a safe place and upload each dose received to the Birdhouse.

For those who are fully vaccinated (two weeks post final inoculation), if you are exposed to COVID-19, you will not be directed to quarantine or test if you do not have symptoms of illness. Please monitor for symptoms and if any develop, report them on the Coronavirus Response Intake Survey.

If you are in a 90-day post COVID infection window and you are exposed to COVID-19 and have no symptoms of illness, you will not be directed to quarantine. There is no need for routine testing during the 90-day period post COVID infection. If you are directed to obtain a test for surveillance, please submit documentation of your COVID-19 positive result to CovidResults [at] creighton [dot] edu.

We continue to learn …

What we know and what we’re still learning:

  • We know that COVID-19 vaccines are effective at protecting against the COVID-19 virus, especially severe illness and death.
  • We’re still learning how effective the vaccines are against variants of the virus. Early data shows the vaccines may work against some variants but could be less effective against others.
  • We know that other prevention steps help stop the spread of COVID-19, and that these steps are still important, even as vaccines are being distributed.
  • We’re still learning how well COVID-19 vaccines keep people from spreading the disease.
  • Early data shows that the vaccines may help keep people from spreading COVID-19, but we are learning more as more people get vaccinated.
  • We’re still learning how long COVID-19 vaccines can protect people.

Creighton University will continue to seek guidance from infectious disease experts and national, state and local government and public health agencies, including the CDC, in making any changes to its COVID-19 processes and protocols.

Source: Centers for Disease Control and Prevention (CDC)

General Questions

Q: Are the recreational facilities open on campus?

A: Recreation centers are open by appointment. View more information.

Q: Is the University offering hybrid class options?

A: Yes, while the University is making every effort to deliver classes in-person, circumstances such as gathering-size restrictions or student isolation/quarantine, may require hybrid options. Every effort will be made to ensure online and hybrid courses maintain parity with traditional in-person courses.

Q: What PPE will people be required to wear?

A: Individuals must wear face coverings in public spaces on campus (including classrooms and labs). Personal protective equipment (PPE), on the other hand (such as an N95 respirator), is reserved for faculty, staff and students in health care and laboratory settings where these items are required.

Q: Do departments need to order their own face coverings, hand sanitizer and other items related to COVID-19 mitigation?

A: Creighton-branded, washable cloth face coverings were provided for all faculty, staff and students at the beginning of the academic year. Refillable personal hand sanitizer bottles are being provided to start the spring semester, and refill locations are located at all general-campus Temperature Check-In/Screening Stations. Additional hand sanitizer stations have been placed at the entrances to buildings on campus. COVID-19 supplies and PPE need to be ordered through school, college and department facilitators.

Q: Have classrooms been adjusted to reduce capacity?

A: Yes, classroom, laboratory and venue spaces on campus were analyzed to determine the maximum capacity of each room based on public health directives around social distancing and gathering sizes.

Q: What are the changes to the spring semester calendar?

A: Traditional on-campus undergraduate students begin spring semester classes on Jan. 27. Creighton will not have a spring break, and the term will conclude on May 12.

Updated spring academic calendars for undergraduate, graduate and professional programs are posted on the Office of the Registrar website.

Q: Can I still use the Creighton libraries?

A: Yes, see hours of operation and COVID-19-related information.

Q: Are the dining halls open and operational?

A: A number of in-person and to-go dining options are available. See hours of operation and daily menus.


Q: I was off campus when I wasn’t wearing a face covering/social distancing. Why am I getting a noncompliance letter?

A: Creighton’s Community Standards apply to all students, both on and off campus. This includes on private property.

Q: I received a noncompliance letter for not wearing a face covering/not social distancing, but the person(s) I was with was in my social “bubble.” Why did I receive a letter?

A: The University does recommend that you develop and maintain social bubbles.

  • However, even when visiting or interacting with people in your social bubble, you still must wear a face covering. Essentially, anytime you are outside of your private room or a completely private study room or office, you must wear a face covering. If you have friends come over to your own room, you all must wear face coverings.
  • The exception to this is if you are spending time with your roommates, immediate family and/or your romantic partner. If anyone outside of those specified groups is present, everyone must wear a face covering.

Q: I was in a restaurant/bar and I did not have a face covering on/was not social distancing. The Omaha mask mandate permits masks to be off when eating or drinking in restaurants and bars. Why did I receive a noncompliance letter?

A: Creighton University has high expectations for members of its community, which at times surpass laws and local ordinances. When not wearing a face covering to eat, it becomes even more important to maintain 6 feet of distance from others. If you were in a bar/restaurant with your face covering off and within 6 feet of other individuals, you violated Creighton’s COVID-19 Community Standards.

Q: I have already had COVID-19. Do I still need to follow all of these policies?

A: Yes. Even if you have previously had COVID-19, you must still adhere to the COVID-19 Community Standards.

  • The exception to this is surveillance testing. You do not need to participate in surveillance testing if you have tested positive for COVID-19 in the past 90 days.

Q: I received a noncompliance warning letter last semester about COVID-19. Where does that leave me for this semester?

A: If you were sent a failure to comply warning, you will begin the new semester with a clean slate.

Q: Where does the fine money go for those who have been found in noncompliance with Creighton’s Community Standards?

A: The fine money that is collected goes into a programming fund.

  • When RAs or student organizations facilitate programs related to the work of the Office of Community Standards and Wellbeing (OCSW), such as alcohol and drug education, violence prevention, etc., they can apply to receive funding to cover their program costs.
  • Neither the OCSW nor the Division of Student Life uses the money to cover operating costs, staff salaries, etc.

Social Gatherings

Q: What is the maximum number of people I am allowed to have at a gathering?

A: Creighton has not provided a hard number for gatherings. Instead, we look at the actions of those attending the gathering. If all individuals at the gathering are not wearing face coverings or social distancing (i.e., 6 feet away from one another), then the gathering is in violation of the COVID-19 Community Standards.

  • Note: If you live on campus, visitation restrictions are in place and subject to change. Please check with your RA or Residence Director if you are unfamiliar with the current visitation policies.

Q: Am I allowed to have any sort of gathering or friends over?

A: Yes, but use caution. All gatherings must be in line with the COVID-19 Community Standards. If you have guests over, be sure that everyone wears a face covering and continues to socially distance. Keep the area well ventilated or meet outside. Avoid centering your gathering around eating or drinking, since face coverings cannot be worn while eating or drinking.

Surveillance Testing

Q: I was selected for surveillance testing but am currently in quarantine/isolation. Do I still need to submit a test?

A: No. If you are currently in quarantine/isolation, you do not need to submit a test.

Q: I had COVID-19 already. Do I still need to get a COVID-19 test?

A: If you tested positive for COVID-19 within the past 90 days, you do not need to participate in surveillance testing. However, if you tested positive for COVID-19 more than 90 days ago, you are required to participate in surveillance testing.

Q: It feels like I was just selected for a test. Why am I being selected again?

A: The surveillance testing is truly a randomized process. The settings prevent students from being drawn one week immediately following another. However, after a week has passed since a student was selected for testing, they are then put back into the testing pool.

Q: I am not available during the testing center hours. What do I do?

A: You are welcome to submit a COVID-19 PCR test result from your health care provider or any TestNebraska site. You are still required to receive a COVID-19 PCR test and submit your results to CovidResults [at] creighton [dot] edu

Q: I am medically unable to complete a COVID-19 PCR test. What do I do?

A: Please complete the Coronavirus Response Intake Survey and Creighton Student Health Education and Compliance to discuss your options.