#CampusClear App

#CampusClear Self-Screening App

All nonremote students, faculty and staff are required to complete the #CampusClear app daily as part of Creighton’s COVID-19 screening process. Completing the app every day allows the University to track trends and make data-driven decisions. The University’s screenings involve a two-step process:

  • Complete the #CampusClear self-screening app
  • Get a temperature check at an on-campus COVID-19 Screening Station

For those who don’t have a smartphone, #CampusClear also has a web interface, which allows users to complete the self-screening online.

If you are not cleared to access campus or are feeling ill, please stay home or in your residence hall room and complete the Coronavirus Response Intake Survey. Students should contact their professors, and employees should contact their manager.

App Installation & Tech Support

How to install the #CampusClear app on your smartphone to complete Creighton’s daily self-screening.

  1. Go to the Apple App Store (iPhones) or Google Play Store (Android phones) and search for #CampusClear. Download the app and install following the prompts displayed.
    Apple App Store view of #CampusClear
     
  2. When you open the #CampusClear app for the first time, you will be shown information about how data is collected and used. You will also be prompted to agree to the terms and conditions. Please carefully review the information and follow the prompts.
    First time opening #CampusClear app view
     
  3. After agreeing to the terms and conditions, you will be asked to enter your email address. Please be sure to use your main Creighton email address (netid @ creighton.edu). CampusClear will not work with a personal email address.
    Screen showing to enter a .edu email address
     
  4. Next, an email will be sent to your Creighton inbox. You will need to open that email and confirm your identity. Close the #CampusClear app and check your Creighton email. 
    Screen showing email sent
     
  5. You will see a message in your inbox asking to confirm your email address. Please click on the confirm email button/link.
    Email verification screen
     
  6. Now you are ready to use #CampusClear! Open the #CampusClear app on your phone and follow the prompts to conduct your self-screening. If desired, you can set your phone’s settings to allow the app to send you notifications and reminders to complete a self-screen every day. 

Tech Support

Students may complete their screening in the CampusClear mobile app, or online. Students are encouraged to try to problem solve technical issues they may encounter in the app. Strategies to troubleshoot the app include:

  • Switching from wireless internet to data (or vice versa)
  • Forcing close and reopening the application
  • Logging out and back into the application
  • Deleting and re-downloading the application

If problems with the CampusClear app persist after trying all of the above, please contact 402.280.1111 or doit4students@creighton.edu for assistance with the app. If you are unable to access the app for a period of time, complete the screening online at the link above. Failure to complete the required screenings due to technical issues will not excuse a student’s noncompliance.

#CampusClear Self-Screening Requirements & Compliance

All students, faculty, and staff are required to complete the #CampusClear app daily.

Completing the app every day allows the University to track trends and make data-driven decisions.

Complete online survey icon

Students, faculty and staff are required to complete the Creighton COVID-19 Community Standards and enroll in #CampusClear.

#CampusClear App

Students, faculty and staff complete daily #CampusClear screening.

health

Results from #CampusClear are viewable only by Student Health Education and Compliance certified contact tracers and administrators. Contact tracing and follow-up notes are stored in Creighton's electronic medical records (EMR) database.

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Daily noncompliance lists are sent by Student Health Education and Compliance to OCSW staff for review. No health data is provided, only noncompliance.

If you are not cleared to access campus or are feeling ill, please stay home and contact coronavirusresponse@creighton.edu. Students should contact their professors, and employees should contact their manager.


Usage and Expectations

All students, including remote or distance learners and students on the Phoenix campus, are required to complete their CampusClear screening every day. This includes: 

  • Weekends, even if you are not not coming to campus 
  • Weekdays, even if you are not coming to campus  
  • Days that you do not leave your on-campus housing
  • School holidays
  • Time spent in quarantine or isolation 
  • Time spent away from campus, even if out of state or at home

Any changes to the CampusClear requirements will be communicated to students. Until any changes are communicated, continue to complete CampusClear screenings every day.


Noncompliance

It can be difficult to build a new habit. Although students are expected to complete CampusClear every day, the Office of Community Standards and Wellbeing will only contact you about failing to complete your CampusClear screenings if you are completing them less than 50% of the time. OCSW looks at your rate of completion over seven days, not your cumulative rate of completion.

  • The first time you are non-compliant with CampusClear, meaning you completed your screenings less than 50% over seven days, you will receive a warning letter from OCSW through your campus email.
  • The second time you are non-compliant with CampusClear, you will receive a warning letter from OCSW through your campus email.
  • The third time you are non-compliant with CampusClear, you will be required to pay a $25 fine. You will be notified of this through your campus email. This will not show up on your disciplinary record. However, if you do not pay the fine in the given time, you may be charged with a Failure to Comply violation which is an additional $25 fine and will show up on your disciplinary record.
  • The fourth+ time you are non-compliant with CampusClear, you may be required to meet with an OCSW staff member and it may appear on your disciplinary record.

I did fill out my CampusClear and still got a letter from OCSW. What now?

If you believe that you received a noncompliance letter from OCSW by mistake, there are options for you. Students are encouraged to contact Ms. Lydia Coulson if they have questions or concerns about their noncompliance status. Students should anticipate being asked to submit their HealthLog data for comparison with the records OCSW has on hand of their noncompliance. For extenuating circumstances, please contact Ms. Lydia Coulson so she can work with you to address your unique situation.

Lydia Coulson | Assistant Director, Office of Community Standards and Wellbeing
Email: lydiacoulson@creighton.edu Phone: 402.280.2775
Creighton Hall, Suite 224
Pronouns: she/her/hers