COVID-19 Bookstore Q and A

Bookstore Frequently Asked Questions

What is the bookstore’s contact information?
Email–SM8335 [at] bncollege [dot] com

**The bookstore will be open 24/7 via the website and “virtually” for calls and emails.**

How do I buy books for the summer terms?

Books for summer classes are available online. By going to, you can select the classes you are taking and order the books you need. The bookstore will be processing orders daily and shipping them out so that students are receiving them ASAP. All orders placed before 2 p.m. will ship out to the customer the same day.

What if I want to by clothing, supplies, and/or gifts?

All clothing, supplies, and gifts will be available for purchase online at The bookstore will be processing all orders daily including general merchandise orders. All orders will be shipped same day if they are placed before 2 p.m.

What if I have spring term rental books? How do I return them?

Visit the Rental Book Return page on the bookstore website. Here, you can enter your email and/or order ID to create a free return label. If you do not have access to your books, please contact the bookstore.

What if I can’t order online and I am near the bookstore?

If there is a situation where you cannot order online, you may contact the bookstore and we will create a solution so that your needs are met.

Can I place orders over the phone?

The bookstore cannot take payment information over the phone due to payment card compliance regulations. We will be happy to walk you through the steps to order items on our website.