Anthony R. Hendrickson, PhD
Anthony R. Hendrickson, PhD

Anthony R. Hendrickson, PhD

Professor
Dean, Heider College of Business
Heider College of Business

Academic Appointments

Department

  • Business Intelligence and Analytics

Position

  • Professor

Biography

Prior to joining Creighton University, Dr. Hendrickson was in the College of Business at Iowa State University where he served as Associate Dean for Academic Programs, Chair of the Department of Logistics, Operations, and Management Information Systems and as an Associate Professor of Management Information Systems.  Previously Dr. Hendrickson spent two years as a faculty member in the Department of Management at the University of Nevada, Las Vegas.  He holds a B.S. and MBA degrees from Northwest Missouri State University and received his Ph.D. in Computer Information Systems and Quantitative Analysis from the University of Arkansas, in 1994.

Dr. Hendrickson also spent 12 years in a variety of executive positions and has extensive experience in all aspects of information systems management and development.  His corporate experience includes positions as a consultant with Arthur Andersen & Co. (formerly Andersen Consulting and now Accenture); Director of Information Systems, Vice President of Finance and CIO with MNX, Inc. (now a subsidiary of Swift Transportation); Executive Vice President, CFO, COO of Booth Enterprises, Inc.; and Internal Consultant with Sprint, Inc. in Kansas City.

Dr. Hendrickson has published extensively in the areas of e-commerce, virtual teamwork, virtual collaboration, and virtual organizations.  He is an Associate Editor for the European Journal of Information Systems.  He also was a guest co-editor of a recent issue of International Journal of E-Commerce Service.  His research is published in leading journals including MIS Quarterly, Decision Sciences, Information Systems Research, Communications of the ACM, Academy of Management Executive, Journal of International Business Studies, DATA BASE, International Journal of Electronic Markets, Computer Personnel, Computer & Society, The Journal of Computer Information Systems, Journal of International Information Management, and Journal of Labor Research, as well as in other journals and numerous conferences.  He is an active member of the Decision Sciences Institute, the Association for Computing Machinery, INFORMS, and a charter member of the Association of Information Systems.

Education

  • University of Arkansas (Doctor of Philosophy in Business Administration ‘91, Computer Information Systems and Quantitative Analysis)
  • Northwest Missouri State University (MBA)
  • Northwest Missouri State University (B.A.)

Publications and Presentations

Articles

  • Digital Media: Future Research Directions, Anthony R. Hendrickson, Trent Wachner, and Brook Hudson, Digital Product Management, Technology and Practice: Interdisciplinary Perspectives, 225-234, 2010
  • Higher Education For Business in the Jesuit Tradition, Andrew L. Delbecq, Gerald F. Cavanaugh, S.J., John Haughy, S.J., Anthony Hendrickson, Michael Stebbins, and Agnieszka Winkler., Journal of Jesuit Business Education, 1 (1), 119-123, 2010
  • Dispositional Factors in Internet Use: Personality Versus Cognitive Style, James C. McElroy, Anthony R. Hendrickson, Anthony M. Townsend, and Samuel M. DeMarie., MIS Quarterly, 31 (3), 12, 2007
  • A MultiGroup Analysis of Structural Invariance: An Illustration Using the Technology Acceptance Model, Xiaodong Deng, William J. Doll, Anthony R. Hendrickson, and Joseph A Scazzero., Information & Management, 42 (5), 745-759, 2005
  • The Value of Agribusiness Cybermediaries, Anthony R. Hendrickson, Samuel M. DeMarie, and Troy J. Strader., E-Commerce in Agribusiness, 2005
  • Human Resources Information Systems: Backbone Technology of Contemporary Human Resources, Anthony R. Hendrickson., Journal of Labor Research, 24 (3), 381-394, 2003
  • Meeting the Virtual Work Imperative, Anthony M. Townsend, Anthony R. Hendrickson, and Samuel M. DeMarie., Communications of the ACM, 45 (1), 23-26, 2002
  • Introduction to the Special Section on Marketing and Consumer Behavior in Electronic Markets, Troy J. Strader and Anthony R. Hendrickson., e-Service Journal, 1 (1), 37-39, 2001
  • Using Technology to Connect Customers: Customer Relationship Management and E-Sourcing Transportation, Anthony R. Hendrickson., Transportation Trends, 3 (4), 1-7, 2001
  • Information Technology, Unions, and the New Organization: Challenges and Opportunities for Union Survival, Anthony M. Townsend, Samuel M. DeMarie, and Anthony R. Hendrickson, Reprinted in The Future of Private Sector Unionism in the United States (Issues in Work and Human Resources) by James T. Bennett and Bruce E. Kaufman (Editors)., Journal of Labor Research, 22 (2), 275-286, 2001
  • Desktop Video Conferencing in Virutual Workgroups: Anticipation, System Evaluation, and Performance, Samuel M. DeMarie, Anthony M. Townsend, and Anthony R. Hendrickson., Information Systems Journal, 11, 213-227, 2001
  • Cross-National Differences in Computer-Use Ethics: A Nine Country Study, Michael E. Whitman, Anthony M. Townsend, and Anthony R. Hendrickson, Journal of International Business Studies, 30 (4), 679-687, 2001
  • ERP: Enabling Technology for the 21st Century's Supply Chain, Anthony R. Hendrickson., Transportation Trends, 2 (3), 1-7, 2000
  • Value, Knowledge, and the Human Equation: Evolution of the Information Technology Function with Modern Organizations, Albert H. Segars and Anthony R. Hendrickson., Journal of Labor Research, 21 (3), 431-446, 2000
  • Technology at the Top: Developing Strategic Planning Support Systems, Anthony M. Townsend, Samuel M. DeMarie, Anthony R. Hendrickson, and Michael E. Whitman., SAM Advanced Management Journal, 65 (1), 31-37, 2000
  • Information Technology, Unions, and the New Organization: Challenges and Opportunities for Union Survival, Anthony M. Townsend, Samuel M. DeMarie, and Anthony R. Hendrickson.  Originally appeared as Information Technology, Unions, and the New Organization: Challenges and Opportunities for Union Survival, Anthony M. Townsend, Samuel M. DeMarie, and Anthony R. Hendrickson, Journal of Labor Research, Vol. 22, No. 2, Spring 2011, pp. 275-286., The Future of Private Sector Unionism in the United States, 77-91

Publications

  • The Role of Mobile Technology in Impression Formation: It's Not What You Say, It's What You Carry, Brian E. Mennecke, Anthony M. Townsend, and Anthony R. Hendrickson, Stockholm, Sweden., The Stockholm Mobility Roundtable, 2003
  • Mobile Commerce and Virtual Teams, Brian E. Mennecke, Anthony R. Hendrickson, David J. Macdonald, and Anthony M. Townsend, Tokyo, Japan., The Tokyo Conference on Mobile Commerce, 2002
  • The Value of Agribusiness Cybermediaries, Anthony R. Hendrickson, Samuel M. DeMarie, and Troy J. Strader, San Diego, CA., Midwest Agribusiness Trade Research and Information Center (MATRIC), 2002

Presentations

  • Web-Based Marketing Strategies: Integrating Traditional Concepts with E-Commerce, Thomas DeCarlo and Anthony R. Hendrickson, presented at special seminar for Colorfx, Des Moines, IA., 2001

Awards and Honors

  • Creighton University Distinguished Administrator Service Award - 2009