Meet the Team – Finances
Lori Grenier - Dental Clinic Finance Manager
Lori has served as dental clinic finance manager at the School of Dentistry since October 2020. She leads a team of financial/insurance specialists that assists patients with their insurance and financing needs. She has worked in the dental field more than 30 years, from private practice to large dental service organizations across the country. She has a passion for leadership and mentorship. When she is not in the clinic, she loves books, hiking and the great outdoors. Stop into the clinic finance room to say Hi!
Kimberly Werth-Sallans - Insurance Specialist
Kimberly has worked at Creighton about eight months but has worked in dental administrative support for more than 17 years. Prior to that she was a chairside assistant for eight years. She enjoys working in an educational environment.
Kelli Kavan - Patient Services Specialist II
Kelli started working for the School of Dentistry in September 2020. Her roles and responsibilities include collecting payments, posting payments, checking out patients, answering phones and fulfilling other projects as needed. Kelli likes interacting with patients and students. She enjoyed a 21-year career as a dental hygienist before starting at Creighton, loves attending concerts and traveling with her family.
Angela Keil – Patient Financial Specialists II
Angela is the newest member to the team in her first month as a finance specialist assisting patients at check out in the dental clinic. So far Angela loves Creighton’s culture. Fun fact: Angela was a hair stylist for seven years but has worked in the dental field for more 10 years starting out as a dental assistant.
Cristy Garcia – Bilingual (Spanish) Insurance Specialist
Cristy has been employed at Creighton University School of Dentistry for the past two years. Bringing knowledge gained from a 15-year career as a dental assistant, she has become an asset to the insurance department. She works daily with students and patients, teaching the ins and outs of insurance, benefits and payments and helping dental students gain knowledge that will prove useful both for their studies and in their future endeavors.
Takeela Jones - The Best Insurance Specialist Ever
Takeela has been with the School of Dentistry for more than 2 1/2 years. She provides great customer service while resolving patient inquiries about their insurance and how it applies to services offered at the school. She likes the variety of patients and students that she gets to interact with on a daily basis. Takeela loves to travel.
Yolanda Edwards - Insurance Specialist
Yolanda has worked at Creighton for six years. She assists patients with their insurance and financial needs. She enjoys working with the students and her teammates to ensure patients get the care they need.
Harriett Graham - Patient Financial Specialists II
Harriet has done a little bit of everything for the clinic during the past three years. She prepares the daily deposits and cash for the day, assists students with various questions/issues on patient accounts, checks patients out, verifies dental students’ codes and patient notes, answers phones and email, posts payments from patients as well as insurance companies, mails statements, insurance claims, refunds to patients, updates demographics, verifies insurance coverage and assists as needed with other office tasks. She enjoys the people she works with and resolving the challenges they face. Every day is different, and she likes that.
Melanie Villacorta-Montes - Patient Financial Specialists II
Melanie began at Creighton in 2018 at the front desk and transferred to the finance department. She is bilingual in Spanish and helps translate for patients on the floor when she can.