Consumer Information and Policies

Keeping Our Community Informed

As part of the University’s participation in federal student aid programs, Creighton University, along with all other participating higher educational institutions, is required to provide information to potential and current students regarding a wide variety of academic, financial and personal use issues which should be considered when making a choice of which institution to attend for a college education. Listed below are the topics covered by this requirement and where you can find additional information. If you need assistance in locating a particular topic or have technical problems, please contact the Financial Aid Office so we can help.

Admissions and Academic Information

This information is available within the links below.

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Athletic Information

For the following, contact the Athletic Department Compliance Director:

  • Transfer out and Graduation Rates
  • Athletic Participation and Financial Support Report

Financial Aid Information

Financial information is available at the Financial Aid website.

Find out more about:

Code of Conduct for Creighton University Financial Aid Professionals

In August, 2008, Congress enacted and the President signed into law the Higher Education Opportunity Act (HEOA), reauthorizing the Higher Education Act of 1965, as amended. Among its many provisions, the HEOA requires every institution participating in federal financial aid programs to adopt a code of conduct and display it prominently on its website.

As members of the National Association of Student Financial Aid Administrators (NASFAA), Creighton University financial aid personnel also adhere to the NASFAA Statement of Ethical Principles and Code of Conduct, which contains principles specific to the financial aid profession.

Consistent with the requirements of the HEOA and the NASFAA Statement, Creighton University has adopted this Code of Conduct for financial aid professionals.

Code of Conduct Principles

  1. Neither Creighton University nor any employee of Creighton University who has responsibilities with respect to financial aid shall enter into any revenue-sharing arrangement with any lender.
  2. Neither Creighton University nor any employee of Creighton University who has responsibilities with respect to financial aid, nor any members of their family, shall accept any gift from a lender, guarantor or servicer of educational loans. For this purpose, a “gift” means any gratuity, favor, discount, entertainment, hospitality, loan or other item having more than de minimus value. However, an employee who serves on an advisory board, commission, or group established by a lender, guarantor, or group of lenders or guarantors may be reimbursed for reasonable expenses incurred in serving on such advisory board, commission or group.
  3. No employee of Creighton University who has responsibilities with respect to financial aid shall accept from any lender any fee, payment or other financial benefit as compensation for any type of consulting arrangement.
  4. Creighton University shall not, for any first-time borrower, assign, through award packaging or other methods, the borrower’s loan to a particular lender or refuse to certify, or delay certification of, any loan based on the borrower’s selection of a particular lender or guaranty agency.
  5. Creighton University shall not request or accept from any lender any offer of funds to be used for private education loans, including funds for an opportunity pool loan, to students in exchange for the institution providing concessions or promises to the lender regarding a number of loans, loan volume, or a preferred lending arrangement for such loans.
  6. Creighton University shall not request or accept from any lender any assistance with call center staffing or financial aid office staffing.
  7. In addition, Creighton University employees who have responsibilities with respect to financial aid shall:
    1. Refrain from taking any action for their personal benefit.
    2. Refrain from taking any action they believe is contrary to law, regulation, or the best interests of the students and parents they serve.
    3. Ensure that the information they provide is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain.
    4. Be objective in making decisions and advising their institution regarding relationships with any entity involved in any aspect of student financial aid.
    5. Disclose to the Director of Financial Aid any involvement with or interest in any entity involved in any aspect of student financial aid.

NASFAA Code of Conduct

Please visit the National Association of Student Financial Aid Administrators (NASFAA) site to review the Code of Conduct and Statement of Ethical Principles. All members of Creighton University's Financial Aid staff adhere to the NASFAA Code of Conduct and Ethical Principles.

Gainful Employment

Creighton University is choosing to early-implement the rescission of the Gainful Employment Rule in accordance with the Gainful Employment Electronic Announcement #122 – Early Implementation of the Rescission of the Gainful Employment Rule as well as the Final Rule 34 CFR Parts 600 and 668. This policy is effective July 1, 2019.

Creighton University understands that by utilizing the early implementation process, the University is no longer required to report Gainful Employment (GE) data for the 2018-19 award year to NSLDS. By choosing to early implement, Creighton University will no longer be required to post the GE Disclosure Template and any other GE Disclosures that are required under 34 CFR 68.412 on our web pages.

Health and Safety

Information is available at the Public Safety website, unless otherwise linked. See the links below for more resources related to safety issues on campus.

Campus Security Policies

Fire and Safety  

Misrepresentation

Creighton University intends to relay true and accurate information in all forms. Creighton University prohibits all forms of substantial misrepresentations or misleading statements, including those made in any advertising or promotional materials.

What is misrepresentation?

Misrepresentation is defined as a false, erroneous or misleading statement made directly or indirectly to a student, prospective student, any member of the public, an accrediting agency, a state agency or the Department of Education.

A misleading statement includes any statement that has the likelihood or tendency to deceive. A statement is any communication made in writing, visually, orally or through other means. This applies to statements made by a school, one of its representatives, or any third party for which the institution has agreements to provide educational programs or provide marketing, advertising, recruiting, or admissions services.

Substantial misrepresentation is defined as any misrepresentation on which the person to whom it was made could reasonably be expected to rely, or has reasonably relied, to that person's detriment.

Student Life and General University Policies

Unless linked elsewhere, information about student life is available in the Student Handbook.

More Policy Information

Creighton’s policy relating to the confidentiality of student records is in keeping with the Family Educational Rights and Privacy Act (FERPA). Information about students or former students will not be released without the consent of the student other than in the exceptions stated in the Federal Act. FERPA affords students with certain rights with respect to their educational records. You can also view FERPA information in the CU Student Handbook.
 
We understand that many of our students’ parents are the responsible party for paying the tuition, but please help us to explain to them that due to the Federal Education Rights to Privacy Act (FERPA) we cannot provide financial or billing detail to them without your express permission. Please go to your NEST account and follow the link to authorize your parents or others to view your information about financial aid, your bill and your grades.

Confidentiality of Student Records

The University publishes a calendar each academic year that shows the types and percentages of direct charges which are refundable should a student withdraw during a term. If the withdrawing student received federal student aid, the University follows the guidelines of the U.S. Department of Education on repaying Title IV aid. This is a proportional calculation based on time enrolled during a semester, type of aid received and direct costs. Any student withdrawing from the University impacted by this policy receives a worksheet outlining the steps and the resulting calculation.

For all students in an undergraduate program, Creighton University administers a time frame for checking satisfactory progress of not more than one academic year which includes Summer, Fall and Spring terms regardless of the semester in which the student entered.

Undergraduate Programs
Grade average: 1.75 (1st year)
2.00 (all others)
Course pass rate: 75%

Dentistry
Grade average: 2.00
Course pass rate: 85%

Graduate
Grade average: 3.00
Course pass rate: 75%

Law
Grade average: 1.85 (1st year)
2.00 (all others)
Course pass rate: 69% (1st year)
80% (all others)

Medicine
Grade average: "Satisfactory"
Course pass rate: 80%

Pharmacy/Health Professions
Grade average: 2.0
Course pass rate: 75%

View the Satisfactory Academic Progress Policy (PDF)

Creighton University, as allowed by law, considers life changes that occur after the completion of the FAFSA. Special circumstances are reviewed on a case-by-case basis, and the university is limited regarding the adjustments that can be made. The Financial Aid Office must have the results of a valid FAFSA prior to any review. If requested documentation is not attached or items are missing, the form may not be processed. As such, if clarification of your situation is necessary, we may request additional information or documentation beyond the requested items below. In most cases, Special Circumstances Requests/Reviews will not be processed until parents have completed their prior year federal taxes and are able to obtain their prior year federal tax return transcript.

  • If you estimate that your prior and/or current year income will be less than your prior-prior year income reported on the FAFSA due to:
    • Loss of employment
    • Separation/divorce or death of a parent
    • Reduction in work hours/pay, (not including overtime or bonuses)
    • Loss of income/benefits, etc.
    • Inflated income due to withdrawal of funds to pay for education

Then please provide the following:

  • A separate page explaining the reduction/difference in income
  • Applicable third-party documentation supporting the claim (such as copy of final paystub, copy of letter from employer, copy of benefits package, unemployment information, separation agreement, etc.)
  • A copy of your previous two years' federal tax return transcripts
  • Copies of all previous two years' W-2s
  • Copy of the current year Creighton Verification Worksheet (find the most up-to-date form on our Commonly Used Forms page)

Please Note: We cannot accept documentation containing Personally Identifiable Information via email.

Please submit this documentation via U.S. Mail, Fax: 402.280.2895 or JayDrop

  • If you have younger children who are attending private elementary, middle/junior high or high school and you are paying tuition for them, you may provide us with the amount you are paying out-of-pocket for the current academic year on the Creighton Verification Worksheet. Please do not include tuition you are paying for children attending college as that information is reflected on the FAFSA in the household size and number in college section.
  • If you would like to report high out-of-pocket medical expenses (not including premiums or deductibles), please provide a letter of explanation as well as a copy of the previous two years' federal taxes, including the Schedule A – Itemized Deductions. If you do not itemize your deductions, please provide the information regarding your out-of-pocket medical expenses in a spreadsheet or other detailed format along with any documentation you feel is applicable.

Please note that it is our policy not to consider:

  • A reduction in overtime pay, commission, bonuses or one-time winnings.
  • Projected/estimated income from those who are self-employed (due to lack of official income documents that are able to be provided such as paystubs)
  • Insurance premiums or deductibles

Generally, students are allowed to use federal funds when studying abroad. Every student participating in a study abroad program must complete a consortium agreement and submit program costs to the Financial Aid Office the semester prior to departure.
 
Students paying Creighton University tuition for study abroad programs are allowed to receive federal and Creighton institutional funds. The Global Engagement Office determines which programs qualify.

Contact the Education Department Chair to learn more about the Teacher Preparation Report. 

Return of Title IV Funding

This policy explains how the Return of Title IV funding is processed when a recipient of financial aid ceases to be enrolled (100% withdrawal) at Creighton University prior to the end of a term for which they were enrolled.