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Table manners play an important part in making a favorable impression.  They are visible signals of the state of our manners and therefore are essential to professional success.  Regardless of whether we are having lunch with a prospective employer or dinner with a business associate, our manners can speak volumes about us as professionals.

  • Name badge worn on the right side
  • Put your napkin in your lap as soon as you sit down
  • Your napkin goes on your chair or to the left of your plate when you leave the table
  • Remember: f-o-r-k = l-e-f-t
              K-n-i-f-e, s-p-o-o-n = r-i-g-h-t
  • Do not start talking business until after everyone has ordered
  • Wait until everyone is served before you begin eating.  If you are at a large table, wait until the people around you are served, then begin
  • Try to keep your wrists low while cutting up food
  • Remember to put your silverware in ?resting position?, not hanging off your plate
  • Salt and pepper shakers are passed as a pair
  • Pass food counter-clock wise, or to the right
  • Bread is eaten by tearing off a bite sized piece, buttering that one piece, and then eating that one piece
  • Pace your eating speed to your guest speed
  • If you are served a drink with a straw, take the straw out and drink from the glass
  • Hold a stemmed glass by the stem
  • Do not eat your ice
  • Spoon soup away from you
  • Your napkin stays in your lap until you are all ready to leave
  • Never become even the least bit intoxicated while representing your industry!
  • Do not use a toothpick at the table
  • Do not put on makeup at the table
  • Do not blow your nose at the table
  • Nothing is finger licking good!

Napkin Use
The meal begins when the host unfolds his or her napkin.  This is your signal to do the same.  Place your napkin on your lap, completely unfolded if it is a small luncheon napkin or in half, lengthwise, if it is a large dinner napkin.  Typically, you want to put your napkin on your lap soon after sitting down at the table (but follow your host's lead).  The napkin remains on your lap throughout the entire meal and should be used to gently blot your mouth when needed.  If you need to leave the table during the meal, place your napkin on your chair as a signal to your server that you will be returning.  The host will signal the end of the meal by placing his or her napkin on the table.  Once the meal is over, you too should place your napkin neatly on the table to the right of your dinner plate.  (Do not refold your napkin, but don't wad it up, either.)

If, after looking over the menu, there are items you are uncertain about, ask your server any questions you may have.  Answering your questions is part of the server's job.  It is better to find out before you order that a dish is prepared with something you do not like or are allergic to than to spend the entire meal picking tentatively at your food.

An employer will generally suggest that your order be taken first; his or her order will be taken last.  Sometimes, however, the server will decide how the ordering will proceed.  Often, women's orders are taken before men's.

As a guest, you should not order one of the most expensive items on the menu or more than two courses unless your host indicates that it is all right.  If the host says, "I'm going to try this delicious sounding cheesecake; why don't you try dessert too," or "The prime rib is the specialty here; I think you'd enjoy it," then it is all right to order that item if you would like.

"Reading" the Table Setting
Should you be attending a formal dinner or banquet with pre-set place settings, it is possible to gain clues about what may be served by "reading" the place setting.  Start by drawing an imaginary line through the center of the serving plate (the plate will be placed in the center of your dining space).  To the right of this imaginary line all of the following will be placed; glassware, cup and saucer, knives, and spoons, as well as a seafood fork if the meal includes seafood.  It is important to place the glassware or cup back in the same position after its use in order to maintain the visual presence of the table.  To the left of this imaginary line all of the following will be placed; bread and butter plate (including small butter knife placed horizontally across the top of the plate), salad plate, napkin, and forks.  Remembering the rule of "liquids on your right" and "solids on your left" will help in allowing you to quickly become familiar with the place setting.

Use of Silverware
Choosing the correct silverware from the variety in front of you is not as difficult as it may first appear. Starting with the knife, fork, or spoon that is farthest from your plate, work your way in, using one utensil for each course.  The salad fork is on your outermost left, followed by your dinner fork.  Your soup spoon is on your outermost right, followed by your beverage spoon, salad knife and dinner knife.  Your dessert spoon and fork are above your plate or brought out with dessert.  If you remember the rule to work from the outside in, you'll be fine.

There are two ways to use a knife and fork to cut and eat your food.  They are the American style and the European or Continental style.  Either style is considered appropriate.  In the American style, one cuts the food by holding the knife in the right hand and the fork in the left hand with the fork tines piercing the food to secure it on the plate.  Cut a few bite-size pieces of food, then lay your knife across the top edge of your plate with the sharp edge of the blade facing in.  Change your fork from your left to your right hand to eat, fork tines facing up.  (If you are left-handed, keep your fork in your left hand, tines facing up.)  The European or Continental style is the same as the American style in that you cut your meat by holding your knife in your right hand while securing your food with your fork in your left hand.  The difference is your fork remains in your left hand, tines facing down, and the knife in your right hand.  Simply eat the cut pieces of food by picking them up with your fork still in your left hand.

When You Have Finished
Do not push your plate away from you when you have finished eating.  Leave your plate where it is in the place setting.  The common way to show that you have finished your meal is to lay your fork and knife diagonally across your plate.  Place your knife and fork side by side, with the sharp side of the knife blade facing inward and the fork, tines down, to the left of the knife.  The knife and fork should be placed as if they are pointing to the numbers 10 and 4 on a clock face.  Make sure they are placed in such a way that they do not slide off the plate as it is being removed.  Once you have used a piece of silverware, never place it back on the table.  Do not leave a used spoon in a cup, either; place it on the saucer.  You can leave a soup spoon in a soup plate. Any unused silverware is simply left on the table.