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Health Care Collaboration and Conflict Management (Graduate Certificate)

Health care professionals looking to better manage adversity in the workplace should look no further than Creighton University’s Graduate Certificate in Health Care Collaboration and Conflict Management.

In as little as one year, this health care certificate program can empower those working in nursing, healthcare administration, public health, healthcare law, EMS, medicine or other health professions to approach and effectively manage conflict in a healthcare setting.

“I think our students are what make the Health Care Collaboration and Conflict Management program really great. They’re so diverse in terms of their culture and heritage, and also in the disciplines they come from—that creates a special synergy.”

— Cindy Costanzo, PhD, RN, FNAP | Senior Associate Dean and Interim Program Director, Graduate School

A positive patient outcome is the goal, but when discord becomes part of the patient experience, an extensive understanding of conflict resolution approaches can help avoid lawsuits and a lack of trust in the healthcare system. The Health Care Collaboration and Conflict Management program can help you learn new conflict engagement techniques to address legal and ethical issues that may arise in a clinical setting—whether they involve a patient, your coworkers or even management.

Through rigorous coursework, you’ll learn to responsibly take action to manage or resolve conflict, using the Ignatian values as a guide toward social justice. You’ll also develop health administrative management skills that make you an asset to any health care organization.  

Graduate-level education that meets you where you are in life

We know that graduate school can be a significant investment of your time and money, so we make sure that your investment is a smart one—and one that you can fit in your busy schedule. This 15-credit program is designed to meet the needs of busy professionals and can be completed in as little as a year.

Through online discussions you’ll be encouraged to network with and practice your conflict resolution skills alongside other classmates in your cohort. You’ll also have the opportunity to apply techniques you learn in your workplace.

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Two medical professionals assist a patient in a hospital bed
Testimonial from Rev. Kevin T. Fitzgerald, SJ, PhD, PhD
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Cindy Costanzo, PhD, RN, FNAP, Senior Associate Dean and Interim Program Director

Cindy Costanzo, PhD, RN, FNAP | Senior Associate Dean and Interim Program Director, Graduate School

“The HCCM program is nimble. We update curriculum as needed to ensure we are teaching our students cutting edge concepts and training them on topics that help them fill a real need in the world.”

Program Details

Program Goals and Curriculum

The Graduate Certificate in Health Care Collaboration and Conflict Management program is ideal for health care professionals who wish to better manage adversity in the workplace. 

To earn this certificate, you must complete 15 credits:

  • Introduction to Negotiation and Conflict Engagement
  • Dynamics of Conflict Resolution and Engagement
  • Leadership and Conflict Engagement
  • Culture, Gender, and Power Differences in Conflict
  • Health Care Collaboration and Conflict Resolution

Faculty

Faculty within the Department of Interdisciplinary Studies come from backgrounds in business, health, education, law, and the arts and sciences. Together, their experiences and expertise provide students in the health care collaboration and conflict management certificate program with a robust interdisciplinary education that can apply to a wide variety of careers in health care.

Admission Requirements

To be considered for admission to the Graduate Certificate in Health Care Collaboration and Conflict Management program, applicants must:

  • Complete an application
  • Include an updated curriculum vitae or resume
  • Provide an official transcript from the institution that granted the Bachelor’s degree. Read more about sending transcripts here
  • Submit a personal statement of interest in the graduate certificate 

A personal interview may be requested in addition to the above requirements. The interview may be conducted in-person or virtually.

International students are welcomed into this program so long as they complete it from their country of residence, as F-1 visas will not be issued. 

International applicants must:

Tuition & Financial Aid

Tuition rates change in the fall of each year. Visit our financial aid site for more details.

Financial Aid
To help make your graduate studies at Creighton University more affordable, we encourage you to file the FAFSA to apply for financial assistance. We also encourage you to apply for available graduate student scholarships and fellowships.

Still have questions? Email or call a friendly financial specialist at 402.280.2731 for any additional questions you may have.

Dates and Deadlines

The table below details the enrollment deadlines and starting dates of courses for the current academic year. If you have any questions about dates, deadlines, or application materials, please contact an enrollment specialist for personalized assistance.

ONLINE

START CLASSES IN

APPLY BY

August

August 1

January

December 1

May

April 1

International students should apply at least three months in advance of their anticipated start date in order to get all paperwork processed.

Still Have Questions?

Reach out to an Enrollment Specialist