Contact the Office of Financial Aid

Have questions? We’re here to help.  

Please reach out with any questions or concerns you might have. Our team is ready to assist you!

Undergraduate: finaid@creighton.edu
Graduate: gpfinaid@creighton.edu

Toll free: 800.282.5835
Local: 402.280.2731
Fax: 402.280.2895

Location

Address
2500 California Plaza
Harper Center, Suite 1100
Omaha, NE 68178

Office hours
Mon. - Fri., 8 a.m. - 4:30 p.m.

Our staff 

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Contact Student Financial Services

Student payments are administered by Creighton’s Business Office and Student Financial Services, which is located in the Harper Center, Suite 1100. If you have questions about billing or payments, contact Student Financial Services.

Office Hours:
Mon. - Fri. 8 a.m. - 4:30 p.m. (Central Time)

Phone: 402.280.2707

Mailing Address:
780330 California Plaza
Omaha, NE 68178-0330

Frequently Asked Questions

Explore answers to some of the questions we hear most commonly. 

Scholarships

If a student receives a scholarship, it is generally renewed by maintaining the required cumulative grade point average associated with the scholarship and making normal academic progress toward a degree. Some scholarships are only for one year or term, and this is explained in the announcement letter. Some scholarships are based on financial need in addition to other criteria, and so the FAFSA needs to be completed each ensuing year to remain eligible for renewal.
 
Scholarship renewal is reviewed at the end of each spring term for the next academic year’s renewal. Students also receive a warning letter after the fall term if their grade average is below the required renewal level. Specific criteria for eligibility and renewal can be found in your scholarship announcement letter or in the University’s catalogs and bulletins.

A warning notice will be mailed after the fall semester to those students whose cumulative grade point average is below the requirement. At the end of the spring semester, a scholarship termination letter will be mailed to those students whose cumulative grade point average falls below the minimum requirement.

Some scholarships may be available for students transferring in to Creighton. Please contact Creighton's Office of Undergraduate Admissions for further information.

All students receiving outside scholarship awards need to notify the Financial Aid Office to properly credit the student's account at the Business Office. We may have to adjust federal financial aid in accordance with federal regulations. We would reduce/cancel loans first, then Federal Work-Study. 

All outside scholarship checks should be sent to:

Creighton University Office of Financial Aid
2500 California Plaza
Omaha, NE 68178

General Financial Aid

Yes, all Creighton students who wish to be considered for Federal and institutional need-based aid are required to complete the Free Application for Federal Student Aid (FAFSA) each year. In addition to the FAFSA, undergraduate students who are selected for verification will need to turn in a Creighton University Verification Worksheet and copies of the tax return transcripts that will be requested from both student and parent.

Most filers can also use the IRS Data Retrieval options to have their tax information uploaded directly into the FAFSA from the IRS. Students are notified by the financial aid office via email if they are selected for verification and what documentation is required to finalize the financial aid package.

Creighton encourages both new and returning students to complete the FAFSA by the Preferred Deadline to be considered for the maximum amount of need-based aid (Creighton, federal, state and private), which is February 1. If requested, the IRS Tax Return Transcript should be submitted to the Financial Aid Office by May 1.

All financial aid is credited by semester. One half of the yearly award will be applied to the assessed charges at the beginning of the fall term, the other half at the beginning of the spring term.

Check your email regularly. We will communicate with you often through your email account. For accepted students, your NEST website will house all your financial aid and student information. It’s secure and confidential. Only you can see it. You can also give permission for others to access your information, such as your parents or guardian.

There are instructions on NEST if you wish to give others access to some or all or your information.

First-time NEST user instructions.

If you are seeking information about your past and present loans, please visit studentaid.gov.

Students with a credit balance have several options. The Business Office can issue a refund to the student or to the parent or hold the credit for the next semester.

All refunds issued must go to the student's designated bank account. No paper checks are issued. Students sign up for direct deposit of their refunds to their bank account through the NEST. Follow the links for "Student Accounts." All refunds are handled through the Creighton Business Office. If you are not sure if you have a credit balance, check your account on NEST or call the Business Office at 402.280.2707.

Payments

Yes. If you still have an outstanding balance after all financial aid and other credits have been applied, you can pay the remaining balance with one of the following cards: Discover, MasterCard or American Express. There is a 2.85% processing fee.

You can also pay your remaining balance using e-checks. You will need to supply your bank account number and bank routing number and indicate savings or checking. There is no fee to use e-checks.

Go to your NEST and follow instructions for these processes listed under Student Accounts.

Yes, Creighton offers a Payment Plan. The Payment Plan is designed to avoid the impact of paying a full semester's tuition in one sum by making equal monthly payments that can be spread out over a maximum of five months per term.

There is a small fee for this service, but no interest charge. For more information about this plan, please contact the Creighton Business Office at 402.280.2707.

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Applying for Financial Aid

To apply for aid, you’ll need to complete the FAFSA and apply to Creighton. The FAFSA can be filed any time starting in October for the next school year. Creighton's school code is 002542. Once you’ve completed the FAFSA and have been accepted to Creighton, you’ll receive an award notification.