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Negotiation and Conflict Resolution (Graduate Certificate)

Advance your ability to navigate complex conversations with Creighton University’s online graduate certificate in negotiation and conflict resolution. Designed for working professionals, this graduate certificate equips you with practical negotiation, mediation, facilitation and conflict resolution skills that can strengthen leadership effectiveness, improve workplace relationships and drive positive organizational outcomes. Whether you work in business, healthcare, education, government or nonprofit organizations, you’ll gain tools to resolve disputes, build consensus and lead with confidence in challenging situations. In the program, you will: 

  • Develop advanced negotiation, mediation and conflict resolution skills
  • Learn practical strategies to manage workplace, organizational and interpersonal conflict
  • Complete the fully online certificate in as little as 12 months
  • Enhance your leadership effectiveness across industries and professional settings
  • Earn graduate-level credentials without committing to a full master's degree
  • Have the option to apply certificate coursework toward Creighton’s Master of Science in Organizational Leadership

Online Negotiation and Conflict Resolution Graduate Certificate

Build practical negotiation, mediation and conflict resolution skills.

Creighton’s online negotiation and conflict resolution graduate certificate program prepares professionals to address conflict constructively, facilitate productive conversations and create positive outcomes in organizations and communities. Through an interdisciplinary curriculum grounded in leadership, communication and Jesuit values, you'll develop the skills to navigate challenging situations with confidence and integrity.

Whether you work in business, healthcare, education, government, human resources, nonprofit leadership or the legal field, this graduate certificate provides practical tools you can apply immediately in your professional and personal life.

The certificate consists of 15 graduate credits and can typically be completed in 12 months. Coursework explores the causes of conflict, effective negotiation strategies, facilitation techniques and the impact of culture, gender and power dynamics on conflict engagement.

Required Courses

  • Introduction to Negotiation and Conflict Engagement
  • Dynamics of Conflict Resolution and Engagement
  • Negotiation
  • Organizational Collaboration
  • Family Systems in Conflict

Learn from experienced faculty.

Creighton's faculty offer academic expertise and real-world experience in negotiation, leadership and conflict engagement. They challenge students to deepen their self-awareness, strengthen their communication skills and develop approaches to conflict that foster collaboration, understanding and positive change.

By learning alongside professionals from diverse industries and backgrounds, you'll gain new perspectives and build skills that help you lead more effectively in today's complex workplace. 

Continue your education with a master's degree.

The Negotiation and Conflict Resolution Graduate Certificate program can be a valuable first step toward earning a master's degree. All 15 certificate credits can be applied toward Creighton's online Master of Science in Organizational Leadership, allowing you to continue your education without starting over. 

Negotiation and Conflict Resolution Certificate Admission Requirements

Apply to the online graduate certificate program.

Creighton's graduate certificate in negotiation and conflict resolution welcomes professionals from a wide range of academic and career backgrounds. The admission process is designed to help us understand your educational experience, professional goals and interest in developing advanced negotiation and conflict resolution skills.

Application Checklist

  • Online graduate application: Submit your formal application portfolio directly through the Creighton web portal.  
  • Professional resume or CV: Make sure to detail your business or risk-related work history.  
  • Official bachelor's transcripts: Submit official transcripts from your degree-conferring institution, including proof of completing one college-level undergraduate statistics course.  
  • Personal statement of interest: Outline your career objectives and explain how a negotiation and conflict resolution credential aligns with your professional goals.  

Admissions Note: The admissions committee may request a personal interview to complete your profile. This evaluation can be conducted either virtually or in person.  

International applicant guidelines and requirements.

International students are welcome to enroll in this online graduate certificate program and complete coursework from their country of residence. Please note that this program does not qualify for an F-1 student visa.

English language proficiency: Submit official qualifying scores (such as TOEFL or IELTS) to verify communication capabilities required for advanced healthcare negotiation and coursework.  

Our admissions team is available to guide you through the application process and answer questions about eligibility, transcripts and enrollment. 

Secure Your Spot in the Upcoming Cohort 

Start your online graduate certificate when it fits your schedule.

Creighton's online graduate certificate in negotiation and conflict resolution offers multiple start dates throughout the year, making it easier to begin your graduate education when the time is right for you. To ensure your application is reviewed and processed in time for your desired start term, submit all required application materials by the corresponding deadline.

Upcoming Enrollment Dates 

Start TermApply By
AugustJuly 15
JanuaryDecember 1
MayApril 1

Need help with the application process?

If you have questions about admission requirements, application materials, enrollment deadlines or the next available start date, contact an admissions advisor for personalized guidance. 

Career Paths in Negotiation and Conflict Resolution

  • Human resources manager
  • Employee relations specialist
  • Project manager
  • Healthcare administrator
  • Operations manager
  • Organizational development specialist
  • Training and development manager
  • Nonprofit program manager
  • School or higher education administrator
  • Labor relations specialist
  • Management consultant
  • Mediator 

Tuition, Cost and Financial Aid

Creighton is committed to helping you understand the cost of your education and explore options for financing your degree.

Tuition and fees vary by program and are reviewed annually. View graduate certificate costs for current tuition rates, fees and estimated cost of attendance.

Financial aid options may include scholarships, federal student loans, employer tuition reimbursement and other funding opportunities, depending on your program and eligibility. Learn how to apply for financial aid and explore available resources.

Have questions? Email or call our financial aid team at 402.280.2731 for personalized assistance.

 

Frequently Asked Questions

What skills will I gain in the negotiation and conflict resolution graduate certificate?

Students develop practical skills in negotiation, conflict management, mediation, facilitation, communication and consensus building. The curriculum also explores how culture, gender and power dynamics influence conflict, preparing graduates to navigate complex workplace and organizational challenges effectively. 

How long does it take to complete the negotiation and conflict resolution graduate certificate program?

Most students complete the online negotiation and conflict resolution graduate certificate in approximately 12 months. The program consists of 15 graduate credits and is designed to provide flexibility for working professionals balancing career, family and other commitments. 

Is the negotiation and conflict resolution graduate certificate program offered online?

Yes. The certificate is offered in a fully online format, allowing students to complete coursework from anywhere while maintaining their professional and personal responsibilities. Multiple start dates throughout the year provide additional flexibility. 

Can I apply certificate credits toward a master's degree?

Yes. All credits earned through the negotiation and conflict resolution graduate certificate can be applied toward Creighton's Master of Science in Organizational Leadership. This allows students to continue their education and earn a master's degree without repeating coursework. 

What careers can benefit from a negotiation and conflict resolution graduate certificate?

The certificate can help professionals strengthen skills that are valuable in a variety of fields, including human resources, healthcare, business, education, government, nonprofit leadership and consulting. Graduates often apply these skills in roles such as human resources manager, project manager, healthcare administrator, organizational development specialist and employee relations professional. 

Accreditation

The Heider College of Business at Creighton holds dual accreditation from AACSB International, the global hallmark of excellence. Since 1949, we have remained in an elite tier of business education—one of only 2% of institutions worldwide to earn AACSB accreditation for both business and accounting.

  • Elite distinction: As an original charter institution for accounting accreditation, we represent the highest standard of academic achievement.
  • National rankings: Our undergraduate and graduate programs consistently rank in the top third of all AACSB-accredited schools by U.S. News & World Report.
  • Leadership excellence: AACSB has specifically recognized the college for its innovative initiatives in leadership development.
  • Quality assured: Our commitment to continuous improvement is validated through a rigorous peer-review process, ensuring your degree carries global prestige. 
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