Parking FAQs

• Parking regulations apply 24/7/365, although staffing limitations mean that not every violation will be detected and cited.

• The Parking website includes many helpful maps.
• Signs at parking lot entrances include lot numbers and what permits are valid in that lot.

• Citations may only be appealed online through JayPark; no in-person or over the phone appeals will be accepted. Appeals must be received within 7 days of the date the citation was issued. The appeal must present substantial evidence that the parking violation was not committed, or the occurrence was due to circumstances beyond the appellant's control. The appeal process is not a venue for general criticisms, complaints, or policy debates. For the link to appeal and more appeal information go to the Violations, Fine Amounts, and Appeals section above.

Student with outstanding balances may be placed on registrations hold.  This hold can prevent registering for classes, transcripts, and even receiving diplomas. You can verify your account is in good stand by visiting JayPark. JayPark is also where you can pay your citations. To expedite the removal of the registration hold, you can email parking@creighton.edu after you have made the payment.

• No student or employee may park in any visitor stall. Stalls in lots 35 are always reserved for visitors with no exceptions. The Admission Visitor stalls in lot 5 utilizes bags that signified that they can be utilized by employees and students when covered. Otherwise, those stalls are for Admissions visitors only whether there is a name on the sign or not.
• University Vehicle Signs are for facilities, security, and other University owned vehicles only for official use.
• All Dean, VP, Special Permit, Handicap, Jesuit and other signed areas are off limits at all times except for those with proper permits, and permissions.

• Yes. Whether you are only parking in the evening, you are a student living on campus, a temporary employee, or a guest, you must have a permit that identifies you and your vehicle. A variety of permits are available to fit your needs.

• All Creighton affiliates can acquire a permit through JayPark and either print the permit or have it mailed to their address.

• Decals must be placed in the inside lower passenger corner of the windshield. Temporary permits must be printed out and placed on the vehicle dash.

• Any of the decals since 2018 that go on the front windshield can be easily peeled off without using a razor blade.
• Older decals that were on the back of the vehicle will need a razor blade to remove.
• Please remove all old decal to avoid any driving visibility issues.

• The decal is repositionable. This means it can be pulled off and placed on the vehicle that you are bring to campus. If you fail to move the decal you will need to purchase daily passes as needed or risk a citation.
• Make sure to grab your decal if you sell your vehicle and add the new vehicle to your JayPark account after it is plated.

• If it was left at home: Purchase a printable temporary permit or park on the street until you can retrieve your permit or someone can mail it to you.
• If it was not received: Verify with all members of your household and then see “What if I need a replacement decal?”
• Forget to move your decal from another vehicle: You must park on city streets or purchase a day pass through JayPark.

• If a decal is destroyed due to the totaling of a vehicle or the vehicle itself was stolen, a police or insurance report must be provided to the Parking Services Office in person or by email to parking@creighton.edu . A replacement can be received with a $10 processing fee. The student or employee must sign the Request for Replacement Decal and returned to Parking Services in Harper 1090. The student or employee must provide valid proof of ID, either driver license or JayCard to purchase the replacement.

• If a decal is lost or destroyed a replacement decal can be purchased for $50. The student or employee must sign the Request for Replacement Decal and return to Parking Services in Harper 1090.  The student or employee must provide valid proof of ID, either driver license or JayCard to purchase the replacement.

• If you have not received your permit in the mail within 3 weeks of the shipment notification, we will waive the replacement fee.  The Request for Replacement Decal must be turned into Parking Services in Harper 1090.

• Why is there a fee?

  • The replacement fee is intended to encourage drivers to keep track of their decals, discourage fraudulent claims of losses, and to cover administrative costs of purchasing and shipping replacement decals.

• Be sure to move your decal to the new vehicle. Otherwise, a replacement will need to be purchased.

• Once the new vehicle is plated, you will log into JayPark and add the new vehicle to your account.

• Only after hours (4:30 p.m. to 6 a.m.) and on the weekends

• There are limited stalls available to be released in the 24th Street garage on 10/16/2023
• All stalls in the 20th, Heider, and Kenefick garages have been allocated, but openings remain in the 30th Street garage. Add yourself to the 30th Street garage waitlist; spots will be released every Friday until it is full.

• Permits for the Phoenix garage can be purchased on JayPark.
• Students and employees can purchase monthly and annually.
• There are no physical decals for these permits.
• Access will be granted on you Creighton ID card within 2 business days of the effective date not the purchase date.

• You can update almost every aspect of your JayPark account under “Manage Account”.
  • Addresses
  • Emails
  • Phone numbers
  • Vehicles

• Log on to JayPark and add a new vehicle. You can’t edit the old vehicle.

• Yes and No
• Yes, but the physical decal must be returned to Parking Services in Harper 1090.
  • Students: You can return your decal and your refund will be credit to the original form of payment. This may be a prorated rate depending on the date of return.
    • No refunds will be processed after January 31.
  • Employees who setup payroll deduction: You can return your decal and not have future payroll deductions, but there will not be a refund of past deductions.
  • Employees who used a credit card payment: Your refund will be credit to the original form of payment. This may be a prorated rate depending on the date of return.
• No, printable permits are non-refundable.

• All payments are done securely online through JayPark.
• Students can purchase permits with their student account or a credit card.
• Employees can purchase permits through payroll deduction or credit card.
• All citations are paid with a credit card through JayPark.

• Evening-only permits are available for no cost through JayPark; these permits allow faculty, staff, and students to park in faculty/staff and student parking areas from 4 p.m. to 6 a.m., Monday through Friday, and any time on weekends. The evening-only permit also may be used in patient parking areas during the hours listed below. The evening-only permit may not be used to park in visitor parking areas.

• Those designated through HR as retirees can obtain a no cost permit by using their Creighton SSO.
• Parishioners wishing to obtain a permit can coordinate with St Johns administration to obtain the permit.
• These no cost permits are valid in lots G36 level 4, 35, and G5 level 3.

• Faculty, staff, and students may park in Dental Patient Parking (Lots 38A, 28, and 8A) from 5 p.m. to 6 a.m., Monday through Friday, and any time on weekends.

• Motorcycles parked near bicycle racks do not require a permit; however, motorcycles that take up a parking stall must display a current parking decal.

If a student is needing a reasonable parking accommodation, please reach out to the Student Accessibility Services.

• SAS@creighton.edu
• Student Accessibility Services (creighton.edu)

If an employee is needing a reasonable parking accommodation, please reach out to the Human Resources.

• humanresources@creighton.edu

• Those with a valid, state issued handicap placard may utilize any handicap stall on campus as long as the placard is properly displayed and they also have a valid parking decal displayed on their vehicle.
• This means is the only available handicap stall available for a student permit holder is in an employee lot, they may park there and vice versa.
• Requests can be made to Car and Parking Services for handicap parking behind a gate or door.  Proof of valid handicap placard must be sent via email to cardservices@creighton.edu and Parking@creighton.edu.

• Parking Services share and office space with Card Services.
• The office is located in room 1090 in the Harper Center.
• The office is typically open Monday through Friday 8 a.m. to 4:30 p.m.
• We observes all University holidays and closures.