Frequently Asked Questions for Parking
Who needs a parking permit?
- All Creighton affiliates, including employees, students, contractors, and visitors who park a vehicle on property that is owned or leased by Creighton University at any time must display a current parking decal or temporary hangtag issued by Parking Services through JayPark.
What about motorcycles?
- Motorcycles parked near bicycle racks do not require a permit; however, motorcycles that take up a parking stall must display a current parking decal.
What if I only come to campus in the evenings or on weekends?
- Evening-only permits are available for no cost through JayPark; these permits allow faculty, staff, and students to park in faculty/staff and student parking areas from 4 p.m. to 6 a.m., Monday through Friday, and any time on weekends. The evening-only permit also may be used in patient parking areas during the hours listed below. The evening-only permit may not be used to park in visitor parking areas.
What about patient parking?
- Faculty, staff, and students with Creighton permits may park in OT/PT patient parking under the BIC (Lot 87) from 6 p.m. to 6 a.m., Monday through Friday, and any time on weekends.
- Faculty, staff, and students may park in Dental Patient Parking (Lots 38A, 28, and 8A) from 5 p.m. to 6 a.m., Monday through Friday, and any time on weekends.
How do I update my vehicle's Plate through JayPark?
- Individuals can update their new plates by logging in, clicking "view permit", select their permit number, click "add vehicles to permit", and "add a new vehicle". These are also the same steps to complete when an individual gets a new vehicle that they will be driving to campus. Short term rentals must display their permit, but do not need to be added to JayPark.
What to do if I don't have my decal?
The repositionable decal allows you to move your decal to another vehicle for any reason, including getting a new vehicle during the year, driving a loaner or riding with another driver to campus.
Do not misplace your decal. Keep your decal if you sell your vehicle.
- Lose your decal? You will need to purchase a new permit at the price applicable on the date of purchase.
- Stolen or totaled vehicle and/or decal? Bring a police report to Parking Services to get a new decal. The person who purchases the permit is responsible for any citations issued to that permit, regardless of whose vehicle displayed the permit.
- Forget to move your decal from another vehicle? You must park on city streets or purchase a day pass through JayPark.
How do I appeal a citation?
- Citations may only be appealed online; no in-person appeals will be accepted. Appeals must be received within 7 days of the date the citation was issued. The appeal must present substantial evidence that the parking violation was not committed, or the occurrence was due to circumstances beyond the appellant?s control. The appeal process is not a venue for general criticisms, complaints or policy debates. The following reasons for appeal will not be considered:
- Frivolous or abusive appeals, including the use of profanity
- Late to class or appointment
- Inability to pay the amount of the fine
- Lack of available parking
- Other vehicles were parked improperly or illegally
- The vehicle was only parked illegally for a short period of time
- Public Safety did not previously ticket for similar offenses
- Appellant purchased a parking permit, but did not display it in the vehicle
- Appellant did not purchase a parking permit.
Click to Pay and Appeal a Citation
Can I return my decal for a refund?
- You can return your decal and not have future payroll deductions, but there will not be a refund of past deductions.
Can I return my decal for a refund?
- Yes; if you return your decal, you will be refunded based on the date of the return. After January 20, no refunds will be made for returned decals.
What if I am studying abroad for the spring semester?
- Purchase a student parking permit for the fall semester, then return the decal before you leave at Christmas Break to receive a refund of $200.
Can I park in other parking lots at night or on weekends?
- Students with valid permits may park in faculty/staff lots from 4 p.m. to 6 a.m., Monday through Friday, and any time on weekends. However, students can never park in visitor parking by the Harper Center or the Lied Education Center for the Arts (Lot 5 and Lot 35). Also, unauthorized parking in handicapped stalls, fire lanes, and specifically-designated stalls (e.g., VP/Dean, Facilities Vehicles, etc.) is enforced at all times, year-round.
- If you have questions about campus parking, advice from other University offices may not be current or accurate, so please call Parking Services at 402.280.5225 or email firstname.lastname@example.org. We are located in Harper 1090 and conduct parking business from 8 a.m. to 4:30 p.m. on weekdays. We will be happy to assist you.